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Author Topic: DIR-882-US FORUM USER REQUESTS and BUGS  (Read 1828 times)

katasa

  • Level 1 Member
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  • Posts: 9
Re: DIR-882-US FORUM USER REQUESTS and BUGS
« Reply #15 on: May 06, 2018, 09:29:42 AM »

some new discovery……
usb devices plugged into the router's usb3 port becomes extremely hot (compared to when plugged in a pc)
seems all flash devices plugged into will be effected
i've noticed this before, with some metal flash disks, i didn't thought it's a bug though
but i just got my finger hurt when removing a multi-card reader without a case, the chip was excessively hot, so i'm here again
the reader wasn't damaged at all, and it acted much cooler on my pc
i plugged into the router again and found the reader heats hard in less then 5 secs, although it can perform normally
the reader is connected with a cable so it can't be the router's heat
this problem doesn't seem to happen with the rear usb2 port
Logged

FurryNutz

  • Poweruser
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  • *****
  • Posts: 45015
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: DIR-882-US FORUM USER REQUESTS and BUGS
« Reply #16 on: May 06, 2018, 09:45:18 AM »

Can you list for us the Mfr and model of these USB drives your using?

Please do not connect any more USB devices to the router.

I'll be sure to have D-Link support review this tomorrow.

some new discovery……
usb devices plugged into the router's usb3 port becomes extremely hot (compared to when plugged in a pc)
seems all flash devices plugged into will be effected
i've noticed this before, with some metal flash disks, i didn't thought it's a bug though
but i just got my finger hurt when removing a multi-card reader without a case, the chip was excessively hot, so i'm here again
the reader wasn't damaged at all, and it acted much cooler on my pc
i plugged into the router again and found the reader heats hard in less then 5 secs, although it can perform normally
the reader is connected with a cable so it can't be the router's heat
this problem doesn't seem to happen with the rear usb2 port
Logged
Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

katasa

  • Level 1 Member
  • *
  • Posts: 9
Re: DIR-882-US FORUM USER REQUESTS and BUGS
« Reply #17 on: May 06, 2018, 04:01:28 PM »

Can you list for us the Mfr and model of these USB drives your using?

Please do not connect any more USB devices to the router.

I'll be sure to have D-Link support review this tomorrow.

some new discovery……
usb devices plugged into the router's usb3 port becomes extremely hot (compared to when plugged in a pc)
seems all flash devices plugged into will be effected
i've noticed this before, with some metal flash disks, i didn't thought it's a bug though
but i just got my finger hurt when removing a multi-card reader without a case, the chip was excessively hot, so i'm here again
the reader wasn't damaged at all, and it acted much cooler on my pc
i plugged into the router again and found the reader heats hard in less then 5 secs, although it can perform normally
the reader is connected with a cable so it can't be the router's heat
this problem doesn't seem to happen with the rear usb2 port
Sandisk Cruzer CZ73
A generic multicard reader using rts5309
kingston DTSE9 G2
aigo U360 (pretty sure this is not sold in the US)
it might occur on other usb3 devices, these drives use metal cases so i can tell it for sure
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 45015
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: DIR-882-US FORUM USER REQUESTS and BUGS
« Reply #18 on: May 07, 2018, 08:58:50 AM »

Are these are USB 3.0 devices or is any of them USB 2.0?

Can you list for us the Mfr and model of these USB drives your using?

Please do not connect any more USB devices to the router.

I'll be sure to have D-Link support review this tomorrow.

some new discovery……
usb devices plugged into the router's usb3 port becomes extremely hot (compared to when plugged in a pc)
seems all flash devices plugged into will be effected
i've noticed this before, with some metal flash disks, i didn't thought it's a bug though
but i just got my finger hurt when removing a multi-card reader without a case, the chip was excessively hot, so i'm here again
the reader wasn't damaged at all, and it acted much cooler on my pc
i plugged into the router again and found the reader heats hard in less then 5 secs, although it can perform normally
the reader is connected with a cable so it can't be the router's heat
this problem doesn't seem to happen with the rear usb2 port
Sandisk Cruzer CZ73
A generic multicard reader using rts5309
kingston DTSE9 G2
aigo U360 (pretty sure this is not sold in the US)
it might occur on other usb3 devices, these drives use metal cases so i can tell it for sure
Logged
Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Gattsu

  • Technical Engineer
  • Level 3 Member
  • *
  • Posts: 133
Re: DIR-882-US FORUM USER REQUESTS and BUGS
« Reply #19 on: May 15, 2018, 07:27:38 AM »

i put my PC in the highest priority field, 2 phones into high, and i tested sharing with my PC without the phones connected
Sharing speeds gets exactly the same with the Download/Upload Speeds field
problem solved after resetting
Setting QoS up can re-produce the speed cap, and it blocks sharing access unless i restart samba/ftp sharing or reboot
speeds returns normal just after disabling (without reboot or service restart)
Please clarify..
So disabling and enabling QoS, affects the download/upload speeds via SAMBA?
Issue is resolved by rebooting the client computer accessing the Samba/FTP server?
Nope
i'll have to restart the router or reconfigure sharing services or replug my disk after activating QoS, or i can't access sharing
activating QoS will limit sharing speeds via both samba and ftp, exactly the speed entered in QoS settings
the first is not reproducable,please just ignore it
for the second, if i set my download speed to 10Mbps, sharing speeds wil be limited to 900kBps
if i set it to 50Mbps, sharing speeds wil be limited to about 4.8MBps
when i set it to 70Mbps, it's about 6.5MBps
the limits dissapear when QoS is off
I'm able to replicate with a 32GB USB thumb drive with only FTP enabled. I will report this to our dev team to further investigate.
The engineers state that this is part of its design. Once QoS is activated any traffic coming in/out from WAN or USB is filtered.
Logged
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