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Author Topic: Cant connect to my 933L camera via cellphone  (Read 2537 times)

MJR13

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Cant connect to my 933L camera via cellphone
« on: May 25, 2017, 04:51:21 AM »

Good morning. I can't connect to my 933L camera using my cellphone data service. I can only connect using wifi. I get a could not reconnect to the device message. I was referred to dlink upper tier tech but haven't get a response.
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GreenBay42

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Re: Cant connect to my 933L camera via cellphone
« Reply #1 on: May 25, 2017, 05:43:01 AM »

What mobile service, phone/device and OS, and router do you have?
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FurryNutz

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    • Router Troubleshooting
Re: Cant connect to my 933L camera via cellphone
« Reply #2 on: May 25, 2017, 09:52:55 AM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

Good morning. I can't connect to my 933L camera using my cellphone data service. I can only connect using wifi. I get a could not reconnect to the device message. I was referred to dlink upper tier tech but haven't get a response.
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