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Author Topic: Updated to firmware 1.10, lost ability to administer router  (Read 1626 times)

ericgunn

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  • Posts: 1
Updated to firmware 1.10, lost ability to administer router
« on: March 19, 2017, 02:20:01 PM »

Hello, today I updated the firmware to 1.10 from the admin console. After the update I lost ability to administer the router. Home form says internet is disconnected, and "click to repair" launches, but does nothing. I can view individual pages, but no information about router settings are displayed.

Wired and wireless devices are still working, so I do have an internet connection.

Viewing Chrome dev tools I see in the console windows bootstrap errors "Bootstrap's JavaScript requires jQuery version 1.9.1 or higher", but it's jQuery 1.8.2 that's being loaded.

I tried powering the router off and back on, but nothing changed.

DIR-890L   
HW:A1   
FW:1.10

All help appreciated
Thanks
Eric
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FurryNutz

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  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Updated to firmware 1.10, lost ability to administer router
« Reply #1 on: March 19, 2017, 02:29:46 PM »

Link>Welcome!

  • What region are you located?
  • Are you wired or wireless connected to the router?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
  Link> >FW Update Process

Clear all browser caches before and after loading the FW file.
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

Richpat

  • Level 2 Member
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  • Posts: 29
Re: Updated to firmware 1.10, lost ability to administer router
« Reply #2 on: March 27, 2017, 10:49:51 PM »

You may try to use a difference browser and also to clear all the history.

Pat
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FurryNutz

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    • Router Troubleshooting
Re: Updated to firmware 1.10, lost ability to administer router
« Reply #3 on: March 28, 2017, 06:26:54 AM »

Any status on this?  ???

Hello, today I updated the firmware to 1.10 from the admin console. After the update I lost ability to administer the router. Home form says internet is disconnected, and "click to repair" launches, but does nothing. I can view individual pages, but no information about router settings are displayed.

Wired and wireless devices are still working, so I do have an internet connection.

Viewing Chrome dev tools I see in the console windows bootstrap errors "Bootstrap's JavaScript requires jQuery version 1.9.1 or higher", but it's jQuery 1.8.2 that's being loaded.

I tried powering the router off and back on, but nothing changed.

DIR-890L   
HW:A1   
FW:1.10

All help appreciated
Thanks
Eric
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!