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Author Topic: User Accounts issue  (Read 2104 times)


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User Accounts issue
« on: March 06, 2017, 10:48:46 PM »

Hey guys, hope everyone is well.

Just installed this NAS, and it is brilliant.

The only issue we are experiencing is, is that the  I map to a windows machine's password doesnt work after a few hours and then I must reset the password for it to get working again

Any help will be MUCH appreciated.

Warm regards.


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    • Router Troubleshooting
Re: User Accounts issue
« Reply #1 on: March 07, 2017, 07:37:46 AM »


  • What Hardware version is your DNS? Look at the sticker behind or under the device.
  • Link>What Firmware version is currently loaded? Found on the DNSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
Is the DNS getting a Dynamic IP address from the main host router? I recommend using a Static IP address ON the DNS set to 192.168.#.34 or .40.

Are you using user account configurations on the DNS?
What version of Windows are you using?
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting