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Author Topic: DIR 868L - Not Allowing WiFi calling  (Read 4427 times)

ubatta@gmail.com

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DIR 868L - Not Allowing WiFi calling
« on: November 09, 2016, 08:43:31 AM »

I have a iPhone 6 with ATT connection. I have DIR 868L router at home. My Wifi calling never gets enabled or does not happen while at home. I have a 150+ MBPS Comcast internet at home. Have checked the speed on phone too.
 Any other place either at my friends place or connected to a Comcast WIFI outside, it doesnot have any problem getting the WiFi calling enabled.

I am really not sure what is happening when connected to this router. I have been really unhappy as my phone doesnot have much ATT signal at home.
The firmware is updated to the latest one shown in the website.
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FurryNutz

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Re: DIR 868L - Not Allowing WiFi calling
« Reply #1 on: November 09, 2016, 08:49:03 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

What iOS version do you have loaded on the iPhone?

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.
  • Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
  • Enable or Disable Use Unicasting (compatibility for some ISP DHCP Servers) and test under Setup/Internet/Manual. Disable may help with speed performance on higher speed ISP services.
  • Turn off DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench and input new DNS addresses under Setup/Internet/Manual.
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
  • Ensure devices are set to auto obtain an IP address.
  • If IPv6 is an option on the router, select Local Connection Only under Setup/IPv6.
  • Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
  • Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N or AC on 5Ghz?
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, Extra Wireless Protection and HT 20/40 Co-existence if you have it. Also testing with HT20/40Mhz Co-existence enabled will impact results as well. I prefer to use this option OFF. Recommended settings are default. Under Advanced/Advanced Wireless.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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RYAT3

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Re: DIR 868L - Not Allowing WiFi calling
« Reply #2 on: November 09, 2016, 08:24:46 PM »

Which country are you in?


https://www.att.com/esupport/article.html#!/wireless/KM1063258


You cannot use Wi-Fi Calling in these countries:
China
Cuba
Democratic People’s Republic of Korea
India
Iran
Israel
Pakistan
Saudi Arabia
Sudan
Syrian Arab Republic
Turkey
United Arab Emirates
Vietnam
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FurryNutz

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Re: DIR 868L - Not Allowing WiFi calling
« Reply #3 on: November 10, 2016, 06:38:41 AM »

Any status on this?

I have a iPhone 6 with ATT connection. I have DIR 868L router at home. My Wifi calling never gets enabled or does not happen while at home. I have a 150+ MBPS Comcast internet at home. Have checked the speed on phone too.
 Any other place either at my friends place or connected to a Comcast WIFI outside, it doesnot have any problem getting the WiFi calling enabled.

I am really not sure what is happening when connected to this router. I have been really unhappy as my phone doesnot have much ATT signal at home.
The firmware is updated to the latest one shown in the website.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

ubatta@gmail.com

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  • Posts: 4
Re: DIR 868L - Not Allowing WiFi calling
« Reply #4 on: November 22, 2016, 07:23:00 PM »


@Furry Nutz:

1. Hardware Version:  A1
2. FIrmware version: 1.09
3. Region: New Jersey, USA
4. DSL internet
5. ISP Modem Mfr and Model: DLINK: DCM-301
6. IOS Version: 10.2



Link>Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

What iOS version do you have loaded on the iPhone?

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.
  • Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
  • Enable or Disable Use Unicasting (compatibility for some ISP DHCP Servers) and test under Setup/Internet/Manual. Disable may help with speed performance on higher speed ISP services.
  • Turn off DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench and input new DNS addresses under Setup/Internet/Manual.
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
  • Ensure devices are set to auto obtain an IP address.
  • If IPv6 is an option on the router, select Local Connection Only under Setup/IPv6.
  • Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
  • Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N or AC on 5Ghz?
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, Extra Wireless Protection and HT 20/40 Co-existence if you have it. Also testing with HT20/40Mhz Co-existence enabled will impact results as well. I prefer to use this option OFF. Recommended settings are default. Under Advanced/Advanced Wireless.
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FurryNutz

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Re: DIR 868L - Not Allowing WiFi calling
« Reply #5 on: November 23, 2016, 06:32:30 AM »

Can you confirm that you have DSL or maybe cable ISP? The model modem you specified is a Cable modem, not a DSL modem:
http://support.dlink.com/ProductInfo.aspx?m=DCM-301

Let us know if any of the suggestions help...

Also there is v1.12 available as well to try at some point...
« Last Edit: November 23, 2016, 06:36:42 AM by FurryNutz »
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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ubatta@gmail.com

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Re: DIR 868L - Not Allowing WiFi calling
« Reply #6 on: November 23, 2016, 07:34:56 AM »

Yes, thats Cable internet. My bad Apologies
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FurryNutz

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Re: DIR 868L - Not Allowing WiFi calling
« Reply #7 on: November 23, 2016, 07:39:04 AM »

 ;)
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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ubatta@gmail.com

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Re: DIR 868L - Not Allowing WiFi calling
« Reply #8 on: December 07, 2016, 05:12:33 PM »

Any Luck on the config settings to be made to allow wifi calling
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FurryNutz

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Re: DIR 868L - Not Allowing WiFi calling
« Reply #9 on: December 07, 2016, 06:47:06 PM »

I'll try my 868L out and see if I notice anything. I'm still on iOS 9 though.  ::)
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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FurryNutz

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Re: DIR 868L - Not Allowing WiFi calling
« Reply #10 on: December 10, 2016, 11:29:58 AM »

Ok, I installed my 868L running v1.12 today connected to a SB6180 cable modem(100/3).
I used a iPhone 4S(9.3.5) and a iPhone 6sP(9.3.2) with WiFi calling enabled on the phone. I presume this feature is all thats needed to use WiFi calling.  ???
The 4S was not connected to the 868L wifi.
The 6sP was connected to the 5Ghz wifi on the 868L.
All 4 ALG options here enabled on the 868L under Firewall settings.
Also my ATT microcell was turned OFF for this test.

Made an out going call from the 6sP to the 4S. I heard my voice on the 4S the switched to the 4S. Heard my self on the 6sP.
Made an out going call from the 4S that was not on the 868L wifi network to the 6sP that was one the 868L wifi network and heard voice on both sides.

Not sure otherwise how to make sure that the actual call was made on thru the 868L.  :o
« Last Edit: December 16, 2016, 07:20:52 AM by FurryNutz »
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting