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Author Topic: Can not reset camera  (Read 2035 times)

jeffersoncss

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Can not reset camera
« on: August 15, 2016, 09:14:28 AM »

Hello everyone,
I have a problem with my camera 932L.
The light remains red frozen.
Remaining press the reset button on it nothing happens.
Do you have an idea ? hs camera?
Thx
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FurryNutz

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    • Router Troubleshooting
Re: Can not reset camera
« Reply #1 on: August 15, 2016, 09:20:38 AM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
Does LAN cable connection work if you connect it to the router after a factory reset?

Might try this to see if you can recover it:
Emergency Recovery Mode
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

jeffersoncss

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  • Posts: 3
Re: Can not reset camera
« Reply #2 on: August 15, 2016, 10:25:24 AM »

thank you Furry Nutz
I try handling but I think my camera died.
Red light despite the reset
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FurryNutz

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Re: Can not reset camera
« Reply #3 on: August 15, 2016, 10:33:45 AM »

And the recovery mode doesn't work either?  ???
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

jeffersoncss

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Re: Can not reset camera
« Reply #4 on: August 15, 2016, 05:03:03 PM »

No, recovery mode does not work.
The light remains red
:(
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FurryNutz

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Re: Can not reset camera
« Reply #5 on: August 16, 2016, 06:38:58 AM »

Ok, I presume the unit is bad and needs to be replaced.   :-\
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting