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Author Topic: loosing admin password and reset button  (Read 3305 times)

pcouas

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loosing admin password and reset button
« on: July 22, 2016, 04:23:20 AM »

Hi,

Our new administrator doesn't have admin password for our DLINK 323
If we press reset buton, our directory is loosing or just pasword set to blank ?

Regards
Phil
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FurryNutz

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Re: loosing admin password and reset button
« Reply #1 on: July 22, 2016, 06:39:58 AM »

Link>Welcome!

  • What Hardware version is your DNS? Look at the sticker behind or under the device.
  • Link>What Firmware version is currently loaded? Found on the DNSs web page under status.
  • What region are you located?

if you use the reset button, you'll loose the configuration of the DNS and the PW should be set to blank. No data on the drives will be deleted.
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pcouas

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Re: loosing admin password and reset button
« Reply #2 on: July 23, 2016, 01:23:03 AM »

Hi, My link is an D6LINK 323 model
When you say "configuration", could you be more precise ?
What is impact for my company, could i retrieve this configuration ?
I am in Europe

Best regards
Phil
« Last Edit: July 23, 2016, 01:28:39 AM by pcouas »
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FurryNutz

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Re: loosing admin password and reset button
« Reply #3 on: July 24, 2016, 10:50:40 AM »

Configuration is any user accounts that were setup and application plug ins and networking configurations that were set up on the DNS after it was installed. A save configuration to file should have been performed for back up, so when you do a factory reset, you can go in and restore the configuration from file with out having to manually set up everything again.
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ivan

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Re: loosing admin password and reset button
« Reply #4 on: July 28, 2016, 07:01:06 AM »

Hi Phil,

Can your new admin log in to the webUI of your DNS-323 or is that the admin password you need?
If you can't log in then there is no way that you can make a copy of the accounts configuration.  If you can log in but are unable to make account changes then just copy those settings to enable a quick restore after the reset.

All the reset does is remove any user settings and you will have to remake them It does not change or remove any data that you have on the disk/s

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