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Author Topic: Camera doesn't work in direct mode with Internet Explorer  (Read 2481 times)

Stelcom66

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Camera doesn't work in direct mode with Internet Explorer
« on: June 08, 2016, 04:20:42 PM »

I always view the camera video with Internet Explorer locally via the static ip address. Up until today it worked - now I get a blank screen. When attempting to view with DLink - it keeps telling me I must download and install the plugin and restart IE, did that several times. I can view the camera locally using Firefox, and via Dlink with Google Chrome. I didn't think Dlink was even compatible with Chrome. I wonder why it suddenly stopped working in both modes in IE?
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FurryNutz

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Re: Camera doesn't work in direct mode with Internet Explorer
« Reply #1 on: June 08, 2016, 06:26:55 PM »

Does IE compatibility mode work?
What version of FW is loaded?
What  version of Windows?
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RYAT3

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Re: Camera doesn't work in direct mode with Internet Explorer
« Reply #2 on: June 08, 2016, 09:11:10 PM »


Also - did you install some windows updates?

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Stelcom66

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Re: Camera doesn't work in direct mode with Internet Explorer
« Reply #3 on: June 09, 2016, 03:25:35 PM »

Firmware 1.13.05 (2015-11-18). Windows 8.1. IE Compatibility mode doesn't work. Have been running like this for more than 6 months. I didn't install Windows updates - have the setting to tell me they're available and to install manually. Firefox will load and run a couple Java scripts - then both audio, video and controls are good.
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Stelcom66

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Re: Camera doesn't work in direct mode with Internet Explorer
« Reply #4 on: June 10, 2016, 04:00:27 PM »

Now it won't even work with Firefox. Only 1 (previously 2) Javas now run. The only way to view the camera is with Dlink with Google Chrome. If I try Dlink with IE it repeatedly says I must download the plugin which I've done several times.
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Stelcom66

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Re: Camera doesn't work in direct mode with Internet Explorer
« Reply #5 on: July 06, 2016, 03:27:42 PM »

After my last post I contacted support. Per their instructions I defaulted I.E. settings, then the camera was OK in direct mode and via mydlink. The trouble may have been caused by a Java plugin I downloaded for something else.
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FurryNutz

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Re: Camera doesn't work in direct mode with Internet Explorer
« Reply #6 on: July 06, 2016, 03:45:37 PM »

Thanks for posting the feed back. Glad it's working for you now. Hope this helps future users.

Enjoy,  ;)
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