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Author Topic: 2330L constant reboots  (Read 2178 times)

Ultralame

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2330L constant reboots
« on: January 29, 2016, 06:38:58 AM »

My camera randomly reboots. Sometimes it runs for hours, sometimes for 3 minutes.

Here's a log entry, unfortunately there's no obvious cause.

I have not tried to use it with wired Lan. It's connected to an Asus ac66. Device info at the bottom...

Quote
8.   2016-01-29 05:56:16 DCS-2330L ACQUIRE DHCP IP 192.168.1.100
9.   2016-01-29 05:56:13 admin FROM 192.168.1.94 LOGIN OK
10.   2016-01-29 05:56:11 NETWORK RECONNECT
11.   2016-01-29 05:56:10 SD CARD SIZE 30741808 KB
12.   2016-01-29 05:56:07 SYSTEM SET HEATER OFF
13.   2016-01-29 05:56:07 NETWORK LOSS
14.   2016-01-29 05:56:05 NETWORK INTERFACE CHANGE TO WLAN
15.   2016-01-29 05:56:05 SYSTEM SET IR LIGHT ON
16.   2016-01-29 05:56:05 SYSTEM SET HEATER HOLD
17.   2016-01-29 05:56:05 IP CAMERA Received SYSTEM-BOOT Trigger
18.   2016-01-29 05:56:00 SYSTEM BOOTING
19.   2016-01-29 05:53:38 admin FROM 192.168.1.5 LOGIN OK


Device info:

Quote
INFORMATION
IP Camera Name   Yard Camera
Time & Date   Fri Jan 29 06:36:23 2016
Firmware Version   1.12.00
Hardware Version   A
MAC Address   B0:C5:54:15:AD:21
IP Address   192.168.1.100
IP Subnet Mask   255.255.255.0
Default Gateway   192.168.1.254
Primary DNS   192.168.1.254
Secondary DNS   0.0.0.0
PPPoE   Disable
DDNS   Disable
Agent Version   2.0.19-b51n
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FurryNutz

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Re: 2330L constant reboots
« Reply #1 on: January 29, 2016, 06:57:02 AM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What wireless modes are you using on the main host router?
What is the distance between the Camera and the main host router?
I recommend setting a Reserved IP address ON the main host router for the camera. DHCP

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com

  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
  • Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Ultralame

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Re: 2330L constant reboots
« Reply #2 on: January 29, 2016, 07:05:35 AM »

Camera info in first post.

What region are you located?

US

What wireless modes are you using on the main host router?

2.4; I don't have 5G available on it.

What is the distance between the Camera and the main host router?

20 feet.
I recommend setting a Reserved IP address ON the main host router for the camera.

Using DHCP reservation. So "sticky"  IP.


  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?

Plenty. I live in San Francisco. There are probably 15 SSIDs nearby.


However,the problem isn't network connectivity. The problem is constant rebooting. [/list]
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FurryNutz

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Re: 2330L constant reboots
« Reply #3 on: January 29, 2016, 07:27:16 AM »

If you do have lots of interferences, the camera could be rebooting due to this.
What wireless modes are you using on the main host router?
Did you perform a factory reset after you updated the FW and then set up from scratch using the software installation package?
« Last Edit: January 29, 2016, 07:31:00 AM by FurryNutz »
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

cmontyburns

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Re: 2330L constant reboots
« Reply #4 on: January 29, 2016, 03:03:20 PM »

My camera randomly reboots. Sometimes it runs for hours, sometimes for 3 minutes.

Here's a log entry, unfortunately there's no obvious cause.

Do you have any events set up?  If so, have you tried removing them all and just letting the camera run passively?  If you do that and it stays up, then you can start adding your events back to see if one of them is causing the reboot.
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Ultralame

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Re: 2330L constant reboots
« Reply #5 on: January 29, 2016, 04:24:05 PM »

I had two events + constant recording to the SD card.

  • Event 1:  Triggered on Motion, save clip to my server.
  • Event 2:  Triggered on Motion, send email with snapshots
    • Constant recording:  Tried both 60s clips and 50MB files to SD Card.

    When the reboots started, I changed the mail trigger from Motion to Reboot.  So that wasn't causing it.

    I'll turn off all of it and see what happens.
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