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Author Topic: Smart Connect...  (Read 3117 times)

bimo

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Smart Connect...
« on: December 17, 2015, 03:00:26 PM »

Very disappointed in this router. Had it for two days and switching back to my DIR-880L.

When I set the Smart Connect to enable and connect my iPhone 6S, it connects on the 5Ghz band. If I leave the 5Ghz range, it switches to 2.4Ghz. When I return to the 5Ghz range, the iPhone only connects to the 2.4Ghz band.

I’ve reset my network settings on the iPhone and when I try to reconnect to the router, I can’t. It keeps saying “wrong password” for the SID.
I have to go back in to the router and disable the Smart Connect before the iPhone will connect to the SID, which are the same and identical password.

With the 880L, I can go down the street or downtown and when I return within range of the router, I’m on 5Ghz.

Definitely big problems with the 885L.
« Last Edit: January 19, 2016, 07:12:47 AM by FurryNutz »
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FurryNutz

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Re: Smart Connect...
« Reply #1 on: December 18, 2015, 06:40:28 AM »

Link>Welcome!

  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Do you have any other 5Ghz devices you an test with?
How are you determining the frequency on the iPhone?
« Last Edit: January 19, 2016, 07:12:59 AM by FurryNutz »
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

bimo

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Re: Smart Connect...
« Reply #2 on: December 18, 2015, 06:48:23 AM »

The firmware is out of the box 1.00 NA. There are no updates.
I test it with another iPhone 6 and a MBP.
Just look in the router's "Connected Devices" and it shows what freq are being used for each device.
« Last Edit: January 19, 2016, 07:13:10 AM by FurryNutz »
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FurryNutz

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Re: Smart Connect...
« Reply #3 on: December 18, 2015, 06:55:05 AM »

And all devices exhibit this issue?

I see they added connection frequency on the page. Good to see that.

I've passed this onto D-Link for review.
« Last Edit: January 19, 2016, 07:13:23 AM by FurryNutz »
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

bimo

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Re: Smart Connect...
« Reply #4 on: December 18, 2015, 07:15:43 AM »

Yes, all devices, and thanks.
« Last Edit: January 19, 2016, 07:13:33 AM by FurryNutz »
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FurryNutz

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Re: Smart Connect...
« Reply #5 on: December 18, 2015, 07:23:04 AM »

Please be patient while they review it.

Thank you.
« Last Edit: January 19, 2016, 07:13:44 AM by FurryNutz »
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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FurryNutz

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Re: Smart Connect...
« Reply #6 on: December 18, 2015, 08:39:53 AM »

What iOS and OSX versions are you currently using?
« Last Edit: January 19, 2016, 07:13:56 AM by FurryNutz »
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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bimo

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Re: Smart Connect...
« Reply #7 on: December 18, 2015, 09:15:08 AM »

9.2 & EL Capitan 10.11.2
« Last Edit: January 19, 2016, 07:14:09 AM by FurryNutz »
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FurryNutz

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Re: Smart Connect...
« Reply #8 on: December 18, 2015, 10:44:31 AM »

Thank you.
« Last Edit: January 19, 2016, 07:14:21 AM by FurryNutz »
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

FurryNutz

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Re: Smart Connect...
« Reply #9 on: May 17, 2016, 08:03:51 AM »

Any status on this? v1.10 is out and seems to be working. I demo'd this unit.

Very disappointed in this router. Had it for two days and switching back to my DIR-880L.

When I set the Smart Connect to enable and connect my iPhone 6S, it connects on the 5Ghz band. If I leave the 5Ghz range, it switches to 2.4Ghz. When I return to the 5Ghz range, the iPhone only connects to the 2.4Ghz band.

I’ve reset my network settings on the iPhone and when I try to reconnect to the router, I can’t. It keeps saying “wrong password” for the SID.
I have to go back in to the router and disable the Smart Connect before the iPhone will connect to the SID, which are the same and identical password.

With the 880L, I can go down the street or downtown and when I return within range of the router, I’m on 5Ghz.

Definitely big problems with the 885L.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting