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[faz5349]

hi i purchase a dlink dir-816l rev b1 that support unifi network from malaysia  everything work fine when connecting to the internet but i seems  to have problem with port forwarding and open port , i download this firmware http://global.dlink.com.sg/site_support/DIR-816L/Firmware/DIR816L_FW200SGb05.zip (vlan custom firmware) can someone help me to fix it ,i already try setting the port forwarding/virtual server/application rules but still fail to open port and fowarding

[FurryNutz]

ink>Welcome!

• Are you wired or wireless connected to the router?
• Has a Factory Reset been performed?
• Was a Factory Reset performed before and after any firmware updates then set up from scratch?

  Link> >FW Update Process

• Was the router working before any firmware updates?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.

• Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
• Ensure devices are set to auto obtain an IP address.
• If IPv6 is an option on the router, select Local Connection Only under Setup/IPv6.
• Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
• Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.

[faz5349]

Are you wired or wireless connected to the router?

both

Has a Factory Reset been performed?

YES

Was a Factory Reset performed before and after any firmware updates then set up from scratch?

i already try both and after

Was the router working before any firmware updates?

no,by default the port forwarding does not

What ISP Service do you have? Cable or DSL?

DSL connect via ppoe vlan 600

What ISP Modem Mfr. and model # do you have?

dir 816l rev b1 firmware 2.00 sg (support unifi malaysia)

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.

    Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
    Ensure devices are set to auto obtain an IP address.
    If IPv6 is an option on the router, select Local Connection Only under Setup/IPv6.
    Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
    Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.

i already try those method i can confirm its a firmware problem ,btw i have a dlink dir 615 g2 the setting for port forwarding is the same like this dir 816l and it work perfectly ,can someone give me another opinion on solving this http://global.dlink.com.sg/site_support/DIR-816L/Firmware/DIR816L_FW200SGb05.zip firmware port  forwarding problem or give me a link for a new version of dlink dir-816l rev b1 firmware that support vlan 600

[FurryNutz]

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

[faz5349]

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

ok

at the mean time ,can anyone check  the router if my setting is wrong  here is the ip adress of the router

http://wifistream.dlinkddns.com:8080/

the username is admin password is blank

i cant open the port 2222 and port 80 of the router web admin and shareport web access are fine 

[FurryNutz]

I believe that you should use either Virtual Server or PF or Application separately.

Also If you have .120 device in the DMZ while you have rules set up, DMZ will invalidate the rules and anything in the DMZ would not apply to any rules set up.

Virtual Server and uPnP can be enabled when in this configuration.
PF and uPnP should be disabled when in this configuration.

[faz5349]

I believe that you should use either Virtual Server or PF or Application separately.

Also If you have .120 device in the DMZ while you have rules set up, DMZ will invalidate the rules and anything in the DMZ would not apply to any rules set up.

Virtual Server and uPnP can be enabled when in this configuration.
PF and uPnP should be disabled when in this configuration.

i already try to use virtual server and pf separately but the result is the same also  upnp  enable and spi firewall  disable still cant get the port 2222 and 80 to open can u or someone please check if its a firmware problem or its my setting  problem before i contact dlink thanks

[FurryNutz]

So if you connect the 615 router the PF works with this ISP modem? I presume if it does and if you have similar settings on the 816L, that this maybe a FW issue.
I recommend getting a hold of D-Link on the phone.

[faz5349]

I recommend getting a hold of D-Link on the phone.

i will

[Hard Harry]

What do you have the DIR-816L connected to? What ever it is, if you connect directly to it, do you get a public IP?

[faz5349]

What do you have the DIR-816L connected to? What ever it is, if you connect directly to it, do you get a public IP?

DIR-816L is connected to a router modem connection via pppoe on vlan 600  , yes it does get a public ip via dhcp from isp the problem is to open port 2222 and 80  it cant seems to open  , u can check it your self the web admin address that i post earlier it just cant open port the webadmin and share port file sharing are just working fine on port 8080 and port 8181

http://wifistream.dlinkddns.com:8080/

username admin password blank

[Hard Harry]

What router/modem?  And I didn't ask if it gets a public IP, I was asking if your computer gets a public IP if connected directly to it. By your answer, I am thinking no. If the ISP device has router function, then you first have to forward the ports in it before you forwarding anything in the Dlink. It might be easier to just bridge the connection and have the Dlink do the pppoe.

[faz5349]

What router/modem?  And I didn't ask if it gets a public IP, I was asking if your computer gets a public IP if connected directly to it. By your answer, I am thinking no. If the ISP device has router function, then you first have to forward the ports in it before you forwarding anything in the Dlink. It might be easier to just bridge the connection and have the Dlink do the pppoe.

yes thats what i do bridge the connection and have the Dlink do the pppoe ,the computer get a lan ip when connected to it via dhcp but it just cant open the port  for wan access for port forwarding but web admin access on port 8080 and 8181 are success i suspect it is a firmware bug because dlink modified it for vlan support

[FurryNutz]

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

[faz5349]

  ok after days of contacting dlink i finally got a new firmware for dlink dir-816l rev b1 that support vlan and have port forwarding fixed for those who have the same problem as mine.