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Author Topic: My Dcs 5020L after firmware upgrade in September now disconnect  (Read 4901 times)

Apasini

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My Dcs 5020L after firmware upgrade in September now disconnect
« on: November 01, 2015, 04:57:41 AM »

I have a camera in my apartment in the mountain, everything was working fine but after a firmware upgrade now disconnect.
The camera is 3 hours by car far from my home so it's totally useless.
Any idea on why the camera was working fine and the new firmware creates this bug?
The wifi signal is strong and the second camera dlink dcs933L it's working fine and reconnect without any problem.
Thank you
Alessandro
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FurryNutz

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Re: My Dcs 5020L after firmware upgrade in September now disconnect
« Reply #1 on: November 01, 2015, 12:27:33 PM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?

Was the camera working before the update? What was the reason for updating the camera?

It's recommended to set a static IP address ON the camera outside the default DHCP IP address pool for the main host router.
Ensure uPnP and uPnP Port Forwarding is enabled on both cameras.
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h2036

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Re: My Dcs 5020L after firmware upgrade in September now disconnect
« Reply #2 on: November 02, 2015, 12:56:55 AM »

I get same issue with you, everything fine until I'd upgraded firmware to 1.12.03 When my router restart my 3x DCS 5020l don't reconnect to wifi again and go offline. to solve this I have to un-plug and plug again which is very inconvenient for me.
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h2036

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Re: My Dcs 5020L after firmware upgrade in September now disconnect
« Reply #3 on: November 02, 2015, 05:19:10 AM »

I get same issue with you, everything fine until I'd upgraded firmware to 1.12.03 When my router restart my 3x DCS 5020l don't reconnect to wifi again and go offline. to solve this I have to un-plug and plug again which is very inconvenient for me.

I back home and downgrade firmware to 1.10.02 and everything back to normal again.
I think problem came from firmware.
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FurryNutz

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Re: My Dcs 5020L after firmware upgrade in September now disconnect
« Reply #4 on: November 02, 2015, 07:26:39 AM »

Link>Welcome!

  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?
I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool: DHCP

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com after upgrading FW?


I get same issue with you, everything fine until I'd upgraded firmware to 1.12.03 When my router restart my 3x DCS 5020l don't reconnect to wifi again and go offline. to solve this I have to un-plug and plug again which is very inconvenient for me.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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h2036

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Re: My Dcs 5020L after firmware upgrade in September now disconnect
« Reply #5 on: November 02, 2015, 07:28:53 PM »

I'm not power user, I brought this camera because it said on it's box = "zero config"
but I'll give some information as much as I can
1.) My router is OEM, I don't know exactly brand but from my ISP.
2.) Distance is around 5 meters high from router no wall no floor just space.
3.) Camera already set to fixed ip
4.) uPnP and uPnP Port Forwarding is alway enable

The problem is camera  not connect to router after router restart which is never happen in firmware 1.10.02

Thanks


Link>Welcome!

  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?
I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool: DHCP

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com after upgrading FW?


I get same issue with you, everything fine until I'd upgraded firmware to 1.12.03 When my router restart my 3x DCS 5020l don't reconnect to wifi again and go offline. to solve this I have to un-plug and plug again which is very inconvenient for me.
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FurryNutz

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Re: My Dcs 5020L after firmware upgrade in September now disconnect
« Reply #6 on: November 03, 2015, 06:49:11 AM »

You can downgrade to v1.10 and see if the problem is fixed...
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Apasini

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Re: My Dcs 5020L after firmware upgrade in September now disconnect
« Reply #7 on: November 03, 2015, 11:34:50 AM »

Unfortunately The camera is in the middle of the Alps and I live near the seaside. As soon as I'll be there I'll try to downgrade.
Any possibility to do it remotely?
Thank you
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FurryNutz

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Re: My Dcs 5020L after firmware upgrade in September now disconnect
« Reply #8 on: November 11, 2015, 02:10:27 PM »

You'll need to be at the camera.  :-\
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Apasini

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Re: My Dcs 5020L after firmware upgrade in September now disconnect
« Reply #9 on: November 18, 2015, 10:43:22 PM »

Where can I download the previous firmware for a 5020L and 933?
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FurryNutz

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Apasini

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Re: My Dcs 5020L after firmware upgrade in September now disconnect
« Reply #11 on: November 19, 2015, 10:52:44 PM »

Firmware 1.10 is not there. Where can i find it?
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FurryNutz

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Re: My Dcs 5020L after firmware upgrade in September now disconnect
« Reply #12 on: November 20, 2015, 06:42:18 AM »

Can you try v1.11?  ???
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happyhere

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Re: My Dcs 5020L after firmware upgrade in September now disconnect
« Reply #13 on: November 30, 2015, 05:50:55 AM »


confirmed that it is a firmware 1.12 bug

also reported here
http://forums.dlink.com/index.php?topic=63453.0

I think 1.12 have reduced the time to reconnect to Router.  Then it goes Adhoc mode if lost connection to router.


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FurryNutz

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Re: My Dcs 5020L after firmware upgrade in September now disconnect
« Reply #14 on: November 30, 2015, 08:36:48 AM »

Did you downgrade to the previous version of FW to see if the problem goes away?
What steps did you perform when upgrading to v1.12?


confirmed that it is a firmware 1.12 bug

also reported here
http://forums.dlink.com/index.php?topic=63453.0

I think 1.12 have reduced the time to reconnect to Router.  Then it goes Adhoc mode if lost connection to router.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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