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Author Topic: DCS-2330L firmware update not working  (Read 20366 times)

RYAT3

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Re: DCS-2330L firmware update not working
« Reply #15 on: November 28, 2015, 02:19:02 PM »

Sorry, I haven't been around for a while, my password was tossed out of my mobile browser and never bothered to look it up.

I too am having problems upgrading my dcs-2330l  HW VER A1 with F/W ver 1.01 (<box)  (camera> Firmware Version   1.01.06
) and getting the same issues above.

Tried all 3 browsers and 2 different machines (Win7 desktop, Win10 laptop)..  Firmware is corrupt.

This is on a netgear router using 10.0.0.x ip addresses locally.  WNDR3400.

I also tried from the webpage after registering and then from the firmware.

I've tried extracting the .bin from the zip with WinZip and Windows Explorer.  Same thing. Firmware corrupt when you refresh the page after getting connection timeout.  (I suspect 0 bytes are being uploaded, hence that message).


This webpage is not available

ERR_CONNECTION_RESET
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RYAT3

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Re: DCS-2330L firmware update not working
« Reply #16 on: November 28, 2015, 02:23:56 PM »

got it to upgrade!  crazy.  i rebooted the camera (not sure that helped at all), then tried upgrading again through the web admin page (not mydlink).  it failed.  tried two more times, and the third time it just worked!  so maybe try rebooting the camera and then give it multiple tries??

now to see if the upgrade was worth it... good luck to all.

Thanks for your advice!!!  I too rebooted the camera and went directly to the upload page and chose my file and it actually uploaded the 1.12.

Now I have to wait 210 seconds.
« Last Edit: November 30, 2015, 07:38:58 AM by FurryNutz »
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FurryNutz

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Re: DCS-2330L firmware update not working
« Reply #17 on: November 30, 2015, 07:39:23 AM »

Did you get v1.12 to load and get the camera operating again?

got it to upgrade!  crazy.  i rebooted the camera (not sure that helped at all), then tried upgrading again through the web admin page (not mydlink).  it failed.  tried two more times, and the third time it just worked!  so maybe try rebooting the camera and then give it multiple tries??

now to see if the upgrade was worth it... good luck to all.

Thanks for your advice!!!  I too rebooted the camera and went directly to the upload page and chose my file and it actually uploaded the 1.12.

Now I have to wait 210 seconds.
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RYAT3

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Re: DCS-2330L firmware update not working
« Reply #18 on: November 30, 2015, 09:27:02 PM »

Did you get v1.12 to load and get the camera operating again?

got it to upgrade!  crazy.  i rebooted the camera (not sure that helped at all), then tried upgrading again through the web admin page (not mydlink).  it failed.  tried two more times, and the third time it just worked!  so maybe try rebooting the camera and then give it multiple tries??

now to see if the upgrade was worth it... good luck to all.

Thanks for your advice!!!  I too rebooted the camera and went directly to the upload page and chose my file and it actually uploaded the 1.12.

Now I have to wait 210 seconds.

Yes, it worked as described by ceglia ..
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FurryNutz

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Re: DCS-2330L firmware update not working
« Reply #19 on: December 01, 2015, 06:32:08 AM »

Hope it works good. Let us know how it goes.  ;)
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Natey2

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Re: DCS-2330L firmware update not working
« Reply #20 on: December 08, 2015, 08:58:31 PM »

got it to upgrade!  crazy.  i rebooted the camera (not sure that helped at all), then tried upgrading again through the web admin page (not mydlink).  it failed.  tried two more times, and the third time it just worked!  so maybe try rebooting the camera and then give it multiple tries??

now to see if the upgrade was worth it... good luck to all.

Glad I saw your post yesterday! I thought something was really broken here with the D-Link firmware upgrade process.
The upgrade worked on the 3rd attempt for me too, from the admin page.
I have DCS-2330L_A1_FW_V1.12.00.bin and DCS-2330L_A1_FW_V1.02.03.bin saved away in safe place, just in case I need to switch firmware version.
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FurryNutz

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Re: DCS-2330L firmware update not working
« Reply #21 on: December 09, 2015, 06:46:29 AM »

What browser are you using when doing the FW upgrade? I recommend IE or FF with any browser addons and PC security software temporarily disabled while doing any FW updates.
LAN wired connected camera is preferred if you don't think the wireless signal with the camera is strong and stable.

got it to upgrade!  crazy.  i rebooted the camera (not sure that helped at all), then tried upgrading again through the web admin page (not mydlink).  it failed.  tried two more times, and the third time it just worked!  so maybe try rebooting the camera and then give it multiple tries??

now to see if the upgrade was worth it... good luck to all.

Glad I saw your post yesterday! I thought something was really broken here with the D-Link firmware upgrade process.
The upgrade worked on the 3rd attempt for me too, from the admin page.
I have DCS-2330L_A1_FW_V1.12.00.bin and DCS-2330L_A1_FW_V1.02.03.bin saved away in safe place, just in case I need to switch firmware version.
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Natey2

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Re: DCS-2330L firmware update not working
« Reply #22 on: December 10, 2015, 08:10:46 AM »

What browser are you using when doing the FW upgrade? I recommend IE or FF with any browser addons and PC security software temporarily disabled while doing any FW updates.
LAN wired connected camera is preferred if you don't think the wireless signal with the camera is strong and stable.

IE v11 to update (I also use FF v39 with this camera). Under Windows 10. The UAC under Windows 10 has caused grief for many IP camera software products.
Not always practical to disable browser add-ons: I have some Symantec/Norton, Java and Microsoft add-ons.
I used WiFi to update, via the admin app and the .bin local file, after the camera was sync'ed to my network via a wired/cable connection.
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FurryNutz

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Re: DCS-2330L firmware update not working
« Reply #23 on: December 10, 2015, 08:20:38 AM »

Add-ons and security programs can cause FW update problems just so you know.

Glad it's working. Enjoy.  ;)
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solace

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Re: DCS-2330L firmware update not working
« Reply #24 on: December 29, 2015, 06:00:30 AM »

Can you try loading the v1.02 version see here?
http://support.dlink.com/ProductInfo.aspx?m=DCS-2330L
*repost for visibilty on google*

Hi, I've signed up for an account just to share the solution of this commonly encountered problem with firmware upgrades
Non of the other reset unit followed by 3 attempts, using mydlink, out of DHCP range IP addresses, changing browsers or disabling AV/ FW worked for upgrading my 2330L from V1.00 to V1.12

However - when I used a stepwise approach to upgrading ; V1.00 - V1.02 then V1.12 , this worked a treat with the ethernet/wired connection
Someone should add to the FAQ that the firmware is incremental / stepwise!

Hope this helps someone save 3 hours
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FurryNutz

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Re: DCS-2330L firmware update not working
« Reply #25 on: December 29, 2015, 10:55:13 AM »

So your saying that users who have v1.00 currently loaded should update to v1.02 then v1.12 in that sequence?
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wired1979

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Re: DCS-2330L firmware update not working
« Reply #26 on: January 06, 2016, 11:43:28 AM »

I am having the exact same problem, what is the agreed upon solution?
thanks
Greg

thank you for answer

I reset camera many times and set (with mobile app or setup windows wizard) with and without ethernet wire.
when the camera is add, mydlink propose to me a update :

Firmware update needed!
Your device's firmware needs to be updated in order to ensure that you get the best performance out of your device.
Update information:
Current Firmware Version: 1.01.06
New Firmware Version: 1.12.00
File Size: 14.94M

- when i do the update a window appears but nothing happens :

Updating your firmware may take some time depending on your Internet connection and bandwidth.
Do not unplug your device or computer during the firmware update process.

- when i try to do update manualy by my ip camera, i select maintenance and firmware update, i select your file.bin but the browser say (i try with Chrom, Edge and IE) :
Page Web inaccessible
ERR_CONNECTION_RESET

should I return the camera?
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FurryNutz

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Re: DCS-2330L firmware update not working
« Reply #27 on: January 06, 2016, 12:15:14 PM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com

I am having the exact same problem, what is the agreed upon solution?
thanks
Greg

thank you for answer

I reset camera many times and set (with mobile app or setup windows wizard) with and without ethernet wire.
when the camera is add, mydlink propose to me a update :

Firmware update needed!
Your device's firmware needs to be updated in order to ensure that you get the best performance out of your device.
Update information:
Current Firmware Version: 1.01.06
New Firmware Version: 1.12.00
File Size: 14.94M

- when i do the update a window appears but nothing happens :

Updating your firmware may take some time depending on your Internet connection and bandwidth.
Do not unplug your device or computer during the firmware update process.

- when i try to do update manualy by my ip camera, i select maintenance and firmware update, i select your file.bin but the browser say (i try with Chrom, Edge and IE) :
Page Web inaccessible
ERR_CONNECTION_RESET

should I return the camera?
Logged
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wired1979

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Re: DCS-2330L firmware update not working
« Reply #28 on: January 06, 2016, 02:51:14 PM »

hardware version A1  FW version 1.01.06
USA
Router dlink dir-880l
hardwired both laptop to router and hardwired from camera to router
factory reset performed
upnp enabled did not help
i get this error now:
500 Server Error
The server encountered an internal error and could not complete your request.
I was able to firmware update dcs-930 a week ago no problem



Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com

I am having the exact same problem, what is the agreed upon solution?
thanks
Greg

thank you for answer

I reset camera many times and set (with mobile app or setup windows wizard) with and without ethernet wire.
when the camera is add, mydlink propose to me a update :

Firmware update needed!
Your device's firmware needs to be updated in order to ensure that you get the best performance out of your device.
Update information:
Current Firmware Version: 1.01.06
New Firmware Version: 1.12.00
File Size: 14.94M

- when i do the update a window appears but nothing happens :

Updating your firmware may take some time depending on your Internet connection and bandwidth.
Do not unplug your device or computer during the firmware update process.

- when i try to do update manualy by my ip camera, i select maintenance and firmware update, i select your file.bin but the browser say (i try with Chrom, Edge and IE) :
Page Web inaccessible
ERR_CONNECTION_RESET

should I return the camera?
« Last Edit: January 06, 2016, 02:57:53 PM by wired1979 »
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wired1979

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Re: DCS-2330L firmware update not working
« Reply #29 on: January 07, 2016, 04:15:43 PM »

Waiting for a solution to this problem.
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