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Author Topic: DIR890L cannot connect to router login from secondary computer on network.  (Read 3172 times)

Papamalo

  • Level 1 Member
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  • Posts: 8

Hello. Just got my unit out of the box no less than an hour ago.
My setup.

I am getting "Xfinity extreme 250" internet service, and the modem is proprietary to Comcast/Xfinity.

1: I am running and ethernet connection to my main computer form that same modem (not wireless)
2: I am also running the D-Link DIR890L  from that same modem.
3: No problems with wireless, great reception, easy setup
4: My problem: Even though I can see the D-Link DIR890L on the "connected devices" list of the Xfinity gateway router/modem, I cannot sign in to the router from my Ethernet connected computer, even though my xfinity router controller sees it on the network.

I need to make my ethernet connected computer, a control device for the D-link router, or I will have to use a latptop wireless, or go downstairs every time I want to make a change.

Any ideas on solutions?

Thanks!

P.S. Apparently. DIR890L set up, will nto work qwith either a Samsung galaxy Tab 3, nor a Samsung Galaxy S3 phone, AND "support" hangs up on the first ring.

NOT COOL DLINK

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FurryNutz

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  • Posts: 49186
  • D-Link Global Forum Moderator
    • Router Troubleshooting

Link>Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. Call the ISP and ask to see if the ISP modem can be bridged. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ. Also check the routers DHCP IP address maybe conflicting with the ISP modems IP address of 192.168.0.1. Check to see if this is the same on the ISP modem, and if modem can't be bridged, change the DIR router to 192.168.1.1 or .0.254.
    Example of a D-Link router configured for PPPoE with ISP Modem bridged: PPPoE Configuration on a Router

If you use the ISP modem as the main host router you can run the 890L as a wired AP using AP mode. This will need to be configured so that your computer can access the 890Ls web page.

Try disabling IPv6 ON the router and ON the phones. Been some issues with those phones not working well with IPv6 and routers.
Aksi test With Smart Connect disabled.
« Last Edit: September 03, 2015, 07:15:37 PM by FurryNutz »
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49186
  • D-Link Global Forum Moderator
    • Router Troubleshooting

Any status on this?  ???

Hello. Just got my unit out of the box no less than an hour ago.
My setup.

I am getting "Xfinity extreme 250" internet service, and the modem is proprietary to Comcast/Xfinity.

1: I am running and ethernet connection to my main computer form that same modem (not wireless)
2: I am also running the D-Link DIR890L  from that same modem.
3: No problems with wireless, great reception, easy setup
4: My problem: Even though I can see the D-Link DIR890L on the "connected devices" list of the Xfinity gateway router/modem, I cannot sign in to the router from my Ethernet connected computer, even though my xfinity router controller sees it on the network.

I need to make my ethernet connected computer, a control device for the D-link router, or I will have to use a latptop wireless, or go downstairs every time I want to make a change.

Any ideas on solutions?

Thanks!

P.S. Apparently. DIR890L set up, will nto work qwith either a Samsung galaxy Tab 3, nor a Samsung Galaxy S3 phone, AND "support" hangs up on the first ring.

NOT COOL DLINK
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

Papamalo

  • Level 1 Member
  • *
  • Posts: 8

Yeah. after several hours I gave up and purchased a cheap laptop with wireless, to control the router from my computer.

Now that I have, I want to thank you for your help, and ask another question.
Aside form updating software, what can I do in settings to make the thing run at it's fastest, or are the default setting fine.


Thanks!

P
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FurryNutz

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  • D-Link Global Forum Moderator
    • Router Troubleshooting

Fastest as in wireless? Kind of varies on that due to capabilities of client HW and how it's designed and what it supports. Leaving Smart Connect enabled should work well to keep devices going and working well.
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!