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Author Topic: DNS-340L hangs after a period of non activity  (Read 1890 times)

Rankief

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DNS-340L hangs after a period of non activity
« on: August 19, 2015, 06:58:34 PM »

Hi Guys,

i'm experiencing the device hangs after a period of non-activity.

i cut the power and boot it up again, it works fine for awhile, then after a period of non-activity, it hangs again.

i've tried disabling all applications and the issue is persistent.

how can i perform a detailed troubleshooting to identify the fault? is there any firmware updates to fix this?
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FurryNutz

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    • Router Troubleshooting
Re: DNS-340L hangs after a period of non activity
« Reply #1 on: August 20, 2015, 07:55:36 AM »

Link>Welcome!

  • What Hardware version is your DNS? Look at the sticker behind or under the device.
  • Link>What Firmware version is currently loaded? Found on the DNSs web page under status.
  • What region are you located?

  • What Mfr and model is the main host router?
    Is the DNS getting a Dynamic IP address from the main host router? I recommend using a Static IP address ON the DNS set to 192.168.#.34 or .40.
    Swap out LAN cables. Link> Cat6 is recommended.
« Last Edit: December 04, 2015, 07:36:55 AM by FurryNutz »
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feliz2020

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Re: DNS-340L hangs after a period of non activity
« Reply #2 on: December 04, 2015, 06:34:14 AM »

To make your DNS always active, change the hibernate option to DISABLE and remember to click Save settings.
any time access folder from share without delay. Cheers!


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FurryNutz

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Re: DNS-340L hangs after a period of non activity
« Reply #3 on: December 04, 2015, 07:38:08 AM »

Thanks for the info, however the DNS should not hang if Hibernation is enabled or disabled. Means there's a problem some where. Good Troubleshooting step though.
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!