• November 21, 2019, 03:34:34 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Unable to access DCS-942L via mydlink web browser.  (Read 5920 times)

spec07

  • Level 1 Member
  • *
  • Posts: 7
Unable to access DCS-942L via mydlink web browser.
« on: July 24, 2015, 01:12:40 AM »

Hi guys, I am having problem to access my camera via mydlink web browser. Have tried with IE, Chrome and Firefox but all return the same issue.

"Unable to access your DCS-942LB1.
If you cannot access your DCS-942LB1, please check that:
You have at least 256K of bandwidth
Your DCS-942LB1 is not being blocked by a firewall or an antivirus program"

I am able to view the camera via my iPhone "mydlink lite" app though. Any idea or solution?

Cheers!
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47921
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Unable to access DCS-942L via mydlink web browser.
« Reply #1 on: July 24, 2015, 09:16:09 AM »

 
  • What region are you located?
Please review:
Links>mydlink and Browser FAQ
DCS Cloud (L) Series Camera Configuration and Mydlink.com

Also...
http://www.ghacks.net/2015/04/15/chrome-42-blocks-java-silverlight-other-plugins-by-default-now/
 http://support.dlink.com/FAQView.aspx?f=IlkzRfo0ym7ofWgtMitzCA%3d%3d

What main host router Mfr and model are you using?

Be sure to clear any browser caches aswell.
« Last Edit: August 05, 2015, 07:12:55 AM by FurryNutz »
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

vabba314

  • Level 1 Member
  • *
  • Posts: 10
Re: Unable to access DCS-942L via mydlink web browser.
« Reply #2 on: August 05, 2015, 03:53:22 AM »

I had the same problem.
If using IE, you need to install the D-Link Universal Media Player plug-in when requested on mydlink web page.
Furthermore, I had to set the Connection Type to Both HTTPS and HTTP in the camera's web page under Setup, HTTPS Setup, HTTPS Secure Connection.
Hope this helps.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47921
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Unable to access DCS-942L via mydlink web browser.
« Reply #3 on: August 05, 2015, 07:13:24 AM »

The new plug-in is replacing the Java one.  ::)
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting