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Author Topic: HP Printers Not Visible on Network?  (Read 1511 times)

h2oeco

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HP Printers Not Visible on Network?
« on: July 18, 2015, 03:18:51 PM »

Two of my printers (an HP inkjet and an HP laserjet), both connected wirelessly, report that they are on the network, but when I browse for them on Windows and Mac computers, they are not visible, and I cannot connect to them.  Any suggestions?  Other than setting my SSID and password, router settings are pretty much the defaults.

Thanks.

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FurryNutz

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    • Router Troubleshooting
Re: HP Printers Not Visible on Network?
« Reply #1 on: July 22, 2015, 10:37:57 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Are the PCs on the same local workgroup as the printers?
Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
  • Ensure devices are set to auto obtain an IP address.

PC 3rd Party Security Software Configurations
  • Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.


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