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Author Topic: Looking for the right configuration for my router.  (Read 3798 times)

jereziah

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  • Posts: 4
Looking for the right configuration for my router.
« on: May 24, 2015, 01:06:15 PM »

Hi all,

I'm trying to properly set up this router, I've tried firmware updates, which only make the router slower and non responsive.

The router came loaded with the firmware 1.03 , using it at default settings had several problems (some devices can't connect, and if someone uses the 5ghz band, some PCs or devices lose internet connectivity)

I updated to the firmware 1.05, which only lowered the connection range.

I've used several configuration options I've found here, being this:
http://forums.dlink.com/index.php?topic=54421.0
the most successful.

Right now I'm using it with firmware 1.01 and having " a decent experience" but 5ghz band is not usable (can't connect and makes people lose connectivity), the problem now is that sometimes, the internet connection craps out.

One moment you can be browsing/playing games/streaming a video and the next second, it will randomly re-buffer, lag from 80 ms to over 4000 ms (acorrding to the game status) and overall, it has SEVERE LAG SPIKES/HICCUPS, and some pictures take quite long to load (facebook, twitter, etc)
This doesn't occur with the default ADSL Router provided by my ISP.

Is the a proper way to get the most out of this device?
Or is the products really generate this much trouble? I dare to say this, because it's not the first "trouble" router I've encountered, my previous experience was a DGL-5500, which was supposed to be really good.

My ISP's router is a HG532e, which assigns a fixed LAN IP to the router, which has DMZ to allow the DIR-827 to manage my connections.

Any help would be appreciated, it's been a year with this router and I still can't figure out how to make it work as advertised.

Thanks in advance.
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FurryNutz

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  • Posts: 47906
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Looking for the right configuration for my router.
« Reply #1 on: May 26, 2015, 01:29:45 PM »

Link>Welcome!

  • What region are you located?

Does the ISP modem have any wireless thats enabled?

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N 5Ghz?
  • Channel Width set for Auto 20/40Mhz or try 20Mhz only.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • What wireless devices do you have connected?
  • Ensure any devices with WiFi adapter drivers are updated.
  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
  • Any other WiFi routers in the area that maybe causing interferences? Link> Use InSSIDer to find out. How many? Use v3, its free.
  • If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, Extra Wireless Protection and HT 20/40 Co-existence if you have it. Also testing with HT20/40Mhz Co-existence enabled will impact results as well. I prefer to use this option OFF. Recommended settings are default. Under Advanced/Advanced Wireless.

Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials
« Last Edit: June 02, 2015, 07:55:20 AM by FurryNutz »
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47906
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Looking for the right configuration for my router.
« Reply #2 on: June 02, 2015, 07:56:27 AM »

Any status on this?  ???

Hi all,

I'm trying to properly set up this router, I've tried firmware updates, which only make the router slower and non responsive.

The router came loaded with the firmware 1.03 , using it at default settings had several problems (some devices can't connect, and if someone uses the 5ghz band, some PCs or devices lose internet connectivity)

I updated to the firmware 1.05, which only lowered the connection range.

I've used several configuration options I've found here, being this:
http://forums.dlink.com/index.php?topic=54421.0
the most successful.

Right now I'm using it with firmware 1.01 and having " a decent experience" but 5ghz band is not usable (can't connect and makes people lose connectivity), the problem now is that sometimes, the internet connection ****s out.

One moment you can be browsing/playing games/streaming a video and the next second, it will randomly re-buffer, lag from 80 ms to over 4000 ms (acorrding to the game status) and overall, it has SEVERE LAG SPIKES/HICCUPS, and some pictures take quite long to load (facebook, twitter, etc)
This doesn't occur with the default ADSL Router provided by my ISP.

Is the a proper way to get the most out of this device?
Or is the products really generate this much trouble? I dare to say this, because it's not the first "trouble" router I've encountered, my previous experience was a DGL-5500, which was supposed to be really good.

My ISP's router is a HG532e, which assigns a fixed LAN IP to the router, which has DMZ to allow the DIR-827 to manage my connections.

Any help would be appreciated, it's been a year with this router and I still can't figure out how to make it work as advertised.

Thanks in advance.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting