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Author Topic: DCS5222L hundreds of false positives Motion Detection  (Read 4865 times)

effingpot

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DCS5222L hundreds of false positives Motion Detection
« on: February 27, 2015, 01:56:40 AM »

I have seen several posts about this problem but no answer.
My DCS 5222L worked perfectly until I replaced my PC and reset it up
Now it detects motion every few seconds and sends 100s of emails with 6 pictures of nothing all night long
Revision A
Latest firmware
PIR set to off (on did the same thing)
Reset the area a few times - no change
reduced sensitivity to many different options - no change

The thing has become basically useless as I am getting so many emails.
Help greatly appreciated
ta
Mike
« Last Edit: February 27, 2015, 01:59:24 AM by effingpot »
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RYAT3

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Re: DCS5222L hundreds of false positives Motion Detection
« Reply #1 on: February 27, 2015, 04:50:14 AM »

How is the focus of the camera?  Clear?

How is the image when viewing? Constantly Changing?
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effingpot

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Re: DCS5222L hundreds of false positives Motion Detection
« Reply #2 on: February 27, 2015, 05:00:10 AM »

The image seems fine and in focus both in the images emailed and when looking live
rgds
Mike
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loloaqic

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Re: DCS5222L hundreds of false positives Motion Detection
« Reply #3 on: June 23, 2015, 11:03:12 PM »

I'll add some weight to this request. I have two DCS5222L Rev A's, and they are both behaving the same as 'effingpot's'
Both are on F/W 1.12.
I've seen a few posts that are suggesting F/W 1.12 is flawed, so I'm off to regress to F/W 1.11.
Not a happy camper.
 :(

I have seen several posts about this problem but no answer.
My DCS 5222L worked perfectly until I replaced my PC and reset it up
Now it detects motion every few seconds and sends 100s of emails with 6 pictures of nothing all night long
Revision A
Latest firmware
PIR set to off (on did the same thing)
Reset the area a few times - no change
reduced sensitivity to many different options - no change

The thing has become basically useless as I am getting so many emails.
Help greatly appreciated
ta
Mike
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FurryNutz

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Re: DCS5222L hundreds of false positives Motion Detection
« Reply #4 on: June 24, 2015, 07:02:55 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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tmorris9

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Re: DCS5222L hundreds of false positives Motion Detection
« Reply #5 on: July 31, 2015, 02:39:26 PM »

I am having the same issue. What is really weird is that some time ago I went to "mydlink" and it told me my firmware needed to be updated so I brought the camera in and let the website update it. My camera is also a rev A and it updated to firmware 1.13.xxxx. So today I decided to try and fix this issue (I have had to have notifications turned off for months) and I see under downloads that the latest firmware is 1.12. So I figured they screwed up with 1.13 and reverted back so I manually apply the firmware 1.12 and as soon as I log in it says your firmware is out of date and needs to be updated.

I am still getting false positives and email notifications.

I am really curious how the support page / Downloads shows 1.12 as the latest yet it wants me to upgrade?!?

Now mind you the camera has been in the same exact place, looking at the same exact scene with the same exact settings for around 4 years now. Never had an issue until the firmware automatic update.

The camera is currently useless to me as I always used it to be notified when shipments arrived or family members came or left home.

I always had my video motion detection set to 85% with PIR off (it's looking through a front window). I have since tried turning the detection down to 40% and still getting notifications yet people walk by with no notification.

Any help would be appreciated. Oh, and my camera is way out of warranty so I guess getting phone support is out of the question.
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HMK

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Re: DCS5222L hundreds of false positives Motion Detection
« Reply #6 on: February 13, 2016, 11:23:56 AM »

I've got the same problem now.
Installing FW 1.12 send me jibberish pictures, so I put back FW 1.11.
But now I get 2 pictures send every 5 seconds, even when there is no motion detected. I really hope someone knows how to fix this, because it's driving me crazy.
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FurryNutz

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Re: DCS5222L hundreds of false positives Motion Detection
« Reply #7 on: February 13, 2016, 11:25:45 AM »

Turn down the motion sensitivity?
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HMK

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Re: DCS5222L hundreds of false positives Motion Detection
« Reply #8 on: February 13, 2016, 10:50:34 PM »

I am not sure if that will help, because I don't think it's a motion problem.
It sends 2 pictures every 5 seconds, even it there is no motion detected. But when it detects motion, it sends 2 pictures and a small log telling me "Motion detected" in adition of the 5-seconds-pictures.

If it was a motion problem, it would make a video recording too. And that is something the camera doesn't do. It records only on motion.  In my case it recorded 394 events in a period of time, but it sended me 2364 pictures.

I think there must be a setting somewhere that tells the camera to send 2 pictures every 5 seconds no matter what.
Problem is: I can't find that setting.
« Last Edit: February 13, 2016, 11:00:05 PM by HMK »
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goodsale

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Re: DCS5222L hundreds of false positives Motion Detection
« Reply #9 on: August 31, 2016, 02:46:31 AM »

I am not sure if that will help, because I don't think it's a motion problem.
It sends 2 pictures every 5 seconds, even it there is no motion detected. But when it detects motion, it sends 2 pictures and a small log telling me "Motion detected" in adition of the 5-seconds-pictures.

If it was a motion problem, it would make a video recording too. And that is something the camera doesn't do. It records only on motion.  In my case it recorded 394 events in a period of time, but it sended me 2364 pictures.

I think there must be a setting somewhere that tells the camera to send 2 pictures every 5 seconds no matter what.
Problem is: I can't find that setting.

I don't know if I can help you....
I've the revision B but I've same trouble....
Motion detection flash every 5 sec ...
I've solved turning off the recording on SD. I think is some trouble with sdcard (same sector damaged).
I've replace a new sdcard and no trouble.

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FurryNutz

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Re: DCS5222L hundreds of false positives Motion Detection
« Reply #10 on: August 31, 2016, 07:03:29 AM »

Thanks for the feed back. Hope it might help future users...
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dr_pepper

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Re: DCS5222L hundreds of false positives Motion Detection
« Reply #11 on: September 02, 2016, 09:49:40 AM »

I have this problem with the 5222l and also the 710.  I figured it was a pure Dlink problem.  The only way around it is to turn sensitivity to 10% in my experience.  my cameras would work fine all day at higher sensitivity settings, but at night it was constant false positives.  Turning it to 10 percent ends the false positives at night.  I've contacted support - no help.  This is clearly a software issue and appears to be across multiple cameras.
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FurryNutz

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Re: DCS5222L hundreds of false positives Motion Detection
« Reply #12 on: September 02, 2016, 09:52:40 AM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?



I have this problem with the 5222l and also the 710.  I figured it was a pure Dlink problem.  The only way around it is to turn sensitivity to 10% in my experience.  my cameras would work fine all day at higher sensitivity settings, but at night it was constant false positives.  Turning it to 10 percent ends the false positives at night.  I've contacted support - no help.  This is clearly a software issue and appears to be across multiple cameras.
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dr_pepper

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Re: DCS5222L hundreds of false positives Motion Detection
« Reply #13 on: September 02, 2016, 10:16:53 AM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

Both cameras have latest firmware.  And it has occurred across multiple versions of firmware.  For the 5222l it is rev b and on .13

7010's they are firmware 1.07

I have this problem with the 5222l and also the 710.  I figured it was a pure Dlink problem.  The only way around it is to turn sensitivity to 10% in my experience.  my cameras would work fine all day at higher sensitivity settings, but at night it was constant false positives.  Turning it to 10 percent ends the false positives at night.  I've contacted support - no help.  This is clearly a software issue and appears to be across multiple cameras.
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FurryNutz

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Re: DCS5222L hundreds of false positives Motion Detection
« Reply #14 on: September 02, 2016, 10:51:02 AM »

Did you get a case # when you contacted support?
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