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Author Topic: Black outs on 50% of event images  (Read 2771 times)

thom88

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Black outs on 50% of event images
« on: January 14, 2015, 12:35:39 AM »
Hello Forum users.
I have recently got my DCS-5222LB1. I set up images sent on motion detection during the night, checking what going on in my garden. Mostly cats though. But I note that about 50% of the images are just black/videonoise. Some email notifications come with all images good: 1 pre event image, 5 after event triggered. The other emails contain 1 pre event image thats okay and 5 after event which are black/videonoise.

Does not seem to me like a WLan connection timeout but a problem within the camera. Anyone with the same experience?
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RYAT3

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Re: Black outs on 50% of event images
« Reply #1 on: January 14, 2015, 09:09:23 AM »
No, haven't tried this.
Are the timestamps related to the set?

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thom88

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Re: Black outs on 50% of event images
« Reply #2 on: January 15, 2015, 12:28:30 PM »
What do you mean by "time stamps related to the set?"
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RYAT3

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Re: Black outs on 50% of event images
« Reply #3 on: January 16, 2015, 09:08:30 AM »
22:52:43 is the timestamp on the image.

It's it related to the other 6 images?  Or is it off?
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thom88

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Re: Black outs on 50% of event images
« Reply #4 on: January 16, 2015, 09:12:54 AM »
Well, usually there is one pre-event image that is fine, then follow 5 past event (motion detection) images which are all correct timing looking at the time stamp, but they are all noise/empty like the example posted before. So, yes its a complete set. This happens about 30% to 50% of the time.
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RYAT3

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Re: Black outs on 50% of event images
« Reply #5 on: January 16, 2015, 11:52:12 AM »
Have you tried reducing the number of images or removing the pre-image?
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thom88

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Re: Black outs on 50% of event images
« Reply #6 on: January 16, 2015, 11:54:46 AM »
no, but I am no using video clips instead of images, and the same happens. First 1 second good video, then I hear a click and about 5 seconds blackout, then the image comes back for 2 seconds, all in the same clip. Looks like the LEDs shut down.
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