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Author Topic: Cloud Camera Cannot be Found  (Read 1499 times)


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Cloud Camera Cannot be Found
« on: November 25, 2014, 01:16:57 PM »

OK so i just purchased the DCW-933L for some basic home security. Tried to set it up and it says that it cannot find the camera. I bought two so I tried both. Nothing. I tried on my desktop wirelessly and my laptop wired to the router. Still nothing. I checked the forums here and everyone is talking over my head. The funny thing is I knew this wasnt going to work. I knew it was going to be a PITA. So now I have spent $150 and have nothing working except my headache. I cant find any tech help support other than an email I can send them ... which is just stupid when I need help right now. Sooo eff this company, I am taking it back. It shouldnt be this difficult to set up a simple camera.


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    • Router Troubleshooting
Re: Cloud Camera Cannot be Found
« Reply #1 on: November 25, 2014, 02:24:13 PM »


  • What Mfr and model # is your router? Look at sticker under the router case.
  • What region are you located?

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Can be anything and not something that's already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • Any other WiFi routers in the area that maybe causing interferences? Link> Use InSSIDer to find out. How many? Use v3, its free.
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting