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Author Topic: Connection Time Out. (017f060300)  (Read 14361 times)

itatodd

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Connection Time Out. (017f060300)
« on: November 23, 2014, 10:43:02 PM »

I keep getting this each time I try and log into my cameras on my DSM-310. This just started happening. Works fine when I get online for Netflix and everything else.

Connection Time Out. (017f060300)
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nisdubs

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Re: Connection Time Out. (017f060300)
« Reply #1 on: February 06, 2015, 10:40:25 AM »

I bought two 310's for the specific purpose of using the mydlink app to view my camera's on my big screen TV. Firmware 1.0.1 upgrade broke the app which makes the 310 useless to me.. Called several times on when to expect a firmware release fix they just said that they are aware of the issue and working on it.. This was in early December. No word to this day. Tried to get my money back and they said no.. Talk to Amazon where I purchased the units. Who breaks their own product and refuses to give a next firmware release date that fixes the issue.
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FurryNutz

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Re: Connection Time Out. (017f060300)
« Reply #2 on: February 06, 2015, 10:55:29 AM »

Link>Welcome!

  • What region are you located?

Do you have a case #? If so please PM me this information...

I bought two 310's for the specific purpose of using the mydlink app to view my camera's on my big screen TV. Firmware 1.0.1 upgrade broke the app which makes the 310 useless to me.. Called several times on when to expect a firmware release fix they just said that they are aware of the issue and working on it.. This was in early December. No word to this day. Tried to get my money back and they said no.. Talk to Amazon where I purchased the units. Who breaks their own product and refuses to give a next firmware release date that fixes the issue.
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nisdubs

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Re: Connection Time Out. (017f060300)
« Reply #3 on: February 09, 2015, 07:39:19 AM »

It's not my router.. I'm an infrastructure engineer and work on routers/switches/firewalls everyday. I called DLink and they admitted the latest firmware release broke the my Dlink app on the media player everything else works fine. They stated that a new firmware release would fix the bug. I'm just looking for a estimated release date of the firmware...
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FurryNutz

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Re: Connection Time Out. (017f060300)
« Reply #4 on: February 09, 2015, 07:52:00 AM »

You'll need to ask them about the fix as we don't have access to that information.

Good Luck.

It's not my router.. I'm an infrastructure engineer and work on routers/switches/firewalls everyday. I called DLink and they admitted the latest firmware release broke the my Dlink app on the media player everything else works fine. They stated that a new firmware release would fix the bug. I'm just looking for a estimated release date of the firmware...
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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nisdubs

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Re: Connection Time Out. (017f060300)
« Reply #5 on: February 09, 2015, 08:03:53 AM »

I did ask... No idea when. :(
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FurryNutz

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Re: Connection Time Out. (017f060300)
« Reply #6 on: February 09, 2015, 08:06:02 AM »

You'll have to be patient and keep an eye on the web support page then.

Good Luck.
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nisdubs

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Re: Connection Time Out. (017f060300)
« Reply #7 on: February 09, 2015, 08:16:14 AM »

Do you have the URL for the support page... Thanks.
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FurryNutz

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Re: Connection Time Out. (017f060300)
« Reply #8 on: February 09, 2015, 08:30:37 AM »

Looking into the support page, there isn't any FW file. So I presume this is a unit driven update that will come from one of D-Link servers so I presume that you'll need to check for updates on the unit itself.
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nisdubs

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Re: Connection Time Out. (017f060300)
« Reply #9 on: February 09, 2015, 09:11:14 AM »

Right... but like most software vendors I deal with there is a yearly/quarterly or some sort of release schedule. i would assume Dlink must do the same thing right? I'm just looking for a approx schedule. i.e. FW 1.0 Jan 2011; FW 1.1 Jun 2012... Is there any information on when the first two were pushed out? Thanks
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FurryNutz

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Re: Connection Time Out. (017f060300)
« Reply #10 on: February 09, 2015, 09:34:33 AM »

Ya we don't have access to release schedules here on the forums. I presume that if you reported it and they have confirmed the problem, a fix would be forth coming soon after they can code fix it and test it before pushing out to the servers. 

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nisdubs

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Re: Connection Time Out. (017f060300)
« Reply #11 on: February 09, 2015, 02:07:58 PM »

Do you happen to have the servers support page URL?
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FurryNutz

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Re: Connection Time Out. (017f060300)
« Reply #12 on: February 09, 2015, 05:28:55 PM »

Sorry I don't. That information isn't made public I presume.  :-\
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