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Author Topic: Dlink DDNS confirm account fails  (Read 3336 times)

adilifshes

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Dlink DDNS confirm account fails
« on: August 07, 2014, 02:09:58 AM »

Hello,

As per the email that was sent out a few weeks ago I tried to re register but keep getting "unknown serial number" error message. I've used the DDNS service for over 6 months. What do I do?

Thanks
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FurryNutz

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Re: Dlink DDNS confirm account fails
« Reply #1 on: August 07, 2014, 07:14:45 AM »

I recommend that you phone contact your regional DDNS or D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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adilifshes

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Re: Dlink DDNS confirm account fails
« Reply #2 on: August 08, 2014, 04:06:38 AM »

I have no idea how to reach them by phone, I assume DDNS is a D-Link centralized operation. Any info how to contact them, phone or email would be welcome.

I talked to regional support and they're totally clueless on DDNS.
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FurryNutz

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Re: Dlink DDNS confirm account fails
« Reply #3 on: August 08, 2014, 07:14:53 AM »

Lets start here first:

What region are you located?

http://forums.dlink.com/index.php?topic=60357.0
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