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Author Topic: bug report: Low-performance data transfers using the USB3 port  (Read 14441 times)

FurryNutz

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #30 on: February 17, 2015, 07:50:20 AM »

So the HDD is only visiting in Windows and not Linux?

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radubn

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #31 on: February 17, 2015, 09:00:34 AM »

Yes.

I can access the HDD though, in Linux, by typing smb://192.168.0.1 and entering user credentials.

Just it is not visible in the router interface.
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FurryNutz

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #32 on: February 17, 2015, 09:14:36 AM »

What browser is being used in Linux?
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radubn

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #33 on: February 17, 2015, 09:18:58 AM »

Firefox on Linux Mint 17. The latest version, both Firefox and Linux Mint.

// edit: Chrome is not available, so I installed Chromium and it works fine, I see the HDD in the interface :)
« Last Edit: February 17, 2015, 09:23:24 AM by radubn »
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FurryNutz

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #34 on: February 17, 2015, 10:04:57 AM »

Probably a FF issue then. If there is a User Agent feature in FF, try setting it for IE.
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radubn

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #35 on: February 19, 2015, 05:37:52 AM »

Does anybody know how to "manually" re- index the content of the external HDD plugged into the usb port? I have several movie folders copied on it which I do not see on the TV through WiFi, even though they have the ".metadata" folder in them. If I physically connect the HDD to the TV I can see them just fine.

I've disconnected the HDD several times from the router, no luck.

I didn't restart the router though, I guess this can be done without a restart.
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FurryNutz

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #36 on: February 19, 2015, 07:07:04 AM »

A restart of the router is needed with the drive connect will trigger the re-index.

Does anybody know how to "manually" re- index the content of the external HDD plugged into the usb port? I have several movie folders copied on it which I do not see on the TV through WiFi, even though they have the ".metadata" folder in them. If I physically connect the HDD to the TV I can see them just fine.

I've disconnected the HDD several times from the router, no luck.

I didn't restart the router though, I guess this can be done without a restart.
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radubn

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #37 on: March 06, 2015, 04:55:11 AM »

I didn't want to restart the router, to see how much uptime I get with my firmware :)

22 days without major problems (two disconnects with a message like this "no network connection" while watching a movie on the TV streamed from the external USB HDD plugged in the router - the network was working, and after I tried again to launch the movie everything was OK).

After a restart of the router (with the HDD plugged in it) I waited for 10 minutes and then tried to access the HDD from the TV menu: I can still see some files which I deleted from the HDD two weeks ago. I disconnected and the connected the HDD to the router, same situation. I deleted all the .metadata and other hidden files on the router (maybe there is a directory tree somewhere which is still not updated), and no luck. No reindexing. Or not a successfull one, anyway.

So, my wish: a button in the interface to start reindexing the USB drive :p
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FurryNutz

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #38 on: March 06, 2015, 07:28:15 AM »

What region are you located?

Can you test a 2nd drive, stick or USB that you can test with to see if files are updated or not? Start with something clean and empty.
How much data is on the HDD drive?

I didn't want to restart the router, to see how much uptime I get with my firmware :)

22 days without major problems (two disconnects with a message like this "no network connection" while watching a movie on the TV streamed from the external USB HDD plugged in the router - the network was working, and after I tried again to launch the movie everything was OK).

After a restart of the router (with the HDD plugged in it) I waited for 10 minutes and then tried to access the HDD from the TV menu: I can still see some files which I deleted from the HDD two weeks ago. I disconnected and the connected the HDD to the router, same situation. I deleted all the .metadata and other hidden files on the router (maybe there is a directory tree somewhere which is still not updated), and no luck. No reindexing. Or not a successfull one, anyway.

So, my wish: a button in the interface to start reindexing the USB drive :p
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radubn

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #39 on: March 06, 2015, 07:36:21 AM »

Europe (Romania)

I don't have another drive for testing. There are almost 700GB of data, it's a 1TB drive (so about 250GB of free space remaining). Low chances of wiping it clean :)
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FurryNutz

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #40 on: March 06, 2015, 07:43:35 AM »

You should think about investing in backup. Should something happen to that data...would be bad if something did.

Well if you happen upon a drive to test with, please try a clean drive and put some files on it...don't load it up. Do some removal and deletions and see what happens...if it seems to exhibit the same thing and it's not re-indexing fully or accurately, you'll need to contact your regional D-Link support office and let them know about the indexing feature that doesn't seem to be working.
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radubn

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #41 on: March 06, 2015, 07:47:15 AM »

Ok, thank you.

It's mostly movies, tv shows, photos. The photos have backup (local HDD, OneDrive, google drive, etc), everything else is not that important.
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FurryNutz

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Re: bug report: Low-performance data transfers using the USB3 port
« Reply #42 on: March 06, 2015, 07:50:32 AM »

Glad you have some back up.  ;)

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