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Author Topic: DIR-865L FaceBook Edition Router FAQ  (Read 14991 times)

FurryNutz

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    • Router Troubleshooting
DIR-865L FaceBook Edition Router FAQ
« on: June 06, 2014, 11:03:42 AM »

There are now 2 versions of the D-Link DIR-865L router:
  • The D-Link OEM DIR-865L (Non-FaceBook Gateway)
http://us.dlink.com/products/connect/wireless-ac1750-dual-band-gigabit-cloud-router/

 and a new version that is a FaceBook gateway only featured router which differs from D-Links DIR-865L with OEM FW seen above.

  • D-Links product page for the FaceBook version of the DIR-865L
http://www.dlink.com/us/en/business-solutions/facebook-wifi/what-is-facebook-wifi
Link no longer available. Probably due to this model router being phased out.

The firmware on the FaceBook version of the router differs and is specifically designed for use with FaceBook services.

WARNING: Installing D-Links DIR-865L OEM firmware on a FaceBook DIR-865L version router will render the FaceBook services and features inoperable until the FaceBook version of FW can be put back on.

Please follow this link to the DIR-865L OEM support download page for the FaceBook version of firmware: NA REGION ONLY!!!
DIR-865L

Look for the version drop down menu and select Firmware v1.xx (For FaceBook) entry. Then select Download to the local PC.

Please follow this for updating FW:
FW Update Process

Support:
If the OEM FW has been mistakenly installed or you have trouble getting the FaceBook firmware installed, we recommend that you phone contact your regional D-Link support office and ask for help and information regarding this and have them help you get the FaceBook firmware installed back on to the FaceBook version of this router.
http://support.dlink.com/search.aspx

We find that phone contact has better immediate results over using email.

Regional Face Book Support
NOTE: FB supported routers
DIR-865L NA region
DIR-868L WW specific regions. No support in NA region for DIR-868L!
WW regional FB users should phone contact there regional D-Link support office before purchasing a FB edition support router to ensure FB features are fully supported on the model router they are perspective going to buy. FB edition routers are for business users with FB business accounts. Not for home users.

Recommended that setting up a Guess Zone on the router using the current regional non FB firmware and letting your guests connect to the Guest Zone and having them open up there FB page on there devices until the actual FB feature gets posted in official regional firmware for now.
« Last Edit: January 29, 2016, 11:21:23 AM by FurryNutz »
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