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Author Topic: Click'n Connect can't discover the adapter with DHP-W306AV  (Read 6868 times)

pasterz

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Hi,
First think: sorry for my english :P
Like in subject, i trying setup my DHP-W306AV, but Click'n Connect can't discover the adapter :/ Everythink is connect like it shoud be, i dont have idea what else can i do it :/
Please help me :)
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FurryNutz

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Re: Click'n Connect can't discover the adapter with DHP-W306AV
« Reply #1 on: May 28, 2014, 12:39:27 PM »

Link>Welcome!

  • What Hardware version is your DHP? Look at sticker under DHP.
  • What region are you located?

PC 3rd Party Security Software Configurations
  • Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.

PC Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Be sure to log into the Admin account on the router.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

pasterz

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  • Posts: 2
Re: Click'n Connect can't discover the adapter with DHP-W306AV
« Reply #2 on: May 29, 2014, 04:49:14 AM »

H/W Ver.: A2
F/W Ver.: 1.01
I'm in Ireland, but socket is EU.

Firmware update is not a issues because i didn't update firmware.

I'm turn off all anti virus and firewall (Ad-aware + Windows Firewall) in Windows 8.
When i connect my DHP with my PC by RJ45 W8 see unidentified network i cant connect with "dlink" Wi-Fi too. I try in Firefox address http://dlinkap and http://192.168.0.50 - not working too.
« Last Edit: May 29, 2014, 05:05:19 AM by pasterz »
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FurryNutz

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Re: Click'n Connect can't discover the adapter with DHP-W306AV
« Reply #3 on: May 29, 2014, 07:16:06 AM »

Ok, I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.

Let us know how it goes.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting