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Author Topic: NAS movie stops after a few minutes  (Read 6191 times)

wijo

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NAS movie stops after a few minutes
« on: May 21, 2014, 11:44:04 AM »

I have a DIR-868L as router.
I have a Drobo 5N NAS and a WD MyBookLive NAS connected to it via ethernet cable plus an Xtreamer Multi-Console connected as well thru ethernet cable.

The Xtreamer is then connected to my amplifier/receiver which is in turn connected to my smart tv thru HDMI.

I have hoped for a worryfree movie-watching but I have been having problems since everytime I play a movie, it stops after a few minutes.

I tried to isolate it by bypassing the xtreamer and using DLNA on my tv to play the movies from the NAS and it plays longer and even up to the end but when I play a second movie, it stops after a few minutes.

My DIR 868L Hardware Version: A1
Firmware Version: 1.07

Thanks a lot!
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FurryNutz

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Re: NAS movie stops after a few minutes
« Reply #1 on: May 21, 2014, 12:10:49 PM »

Link>Welcome!

  • What region are you located?
  • Has a Factory Reset been performed?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
FW Update Process
  • Was the router working before any firmware updates?

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
  • Ensure devices are set to auto obtain an IP address.
  • If IPv6 is an option on the router, select Local Connection Only under Setup/IPv6.
  • Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
  • Enable uPnP and Multi-cast Streaming under Advanced/Networking. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option.
  • Turn off WISH, and WPS under Advanced.
  • WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
  • Set current Time Zone, Date and Time. Use an NTP Server feature. The DST setting is only needed in the NA region. Tools/Time.
  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by?
  • Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?

Can you by pass the RCVR with the TV directly connected to the router if it has a LAN port or WiFi by chance?
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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wijo

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Re: NAS movie stops after a few minutes
« Reply #2 on: May 21, 2014, 01:47:35 PM »

Thanks FurryNutz!

Just to add some more to my issue.
I tried using another media player(Archos, also on the xtreamer Multi-Console) just now and it plays, with pauses every now and then (buffering?) but it doesn't stop. Unlike when I play it on XBMC (on the Xtreamer Multi-Console) which stops totally.
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wijo

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Re: NAS movie stops after a few minutes
« Reply #3 on: May 21, 2014, 01:52:39 PM »

And to answer some of your questions...
I am in the Middle East (UAE)
No, I didn't do a Factory Reset. I will do it now.
Yes, the router was working fine before any firmware updates.
I would like to pass thru the RCVR because it is connected to my home theater system.

Thanks>
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FurryNutz

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Re: NAS movie stops after a few minutes
« Reply #4 on: May 21, 2014, 02:13:38 PM »

Testing of bypassing the RCVR is just to see if there is any differences...
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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wijo

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Re: NAS movie stops after a few minutes
« Reply #5 on: May 22, 2014, 01:29:15 AM »

ok, will do that now.
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wijo

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Re: NAS movie stops after a few minutes
« Reply #6 on: May 24, 2014, 02:50:56 PM »

Tried connecting the router via LAN and my WD NAS works fine but the Drobo NAS can't even be detected.
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wijo

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Re: NAS movie stops after a few minutes
« Reply #7 on: May 25, 2014, 12:11:37 AM »

I connected the router via LAN cable and my WD NAS works but stops after some time. Initially it woked and played a movie all throughout but the next movie stops after a while and I couldn't play again after a few minutes.
The Drobo NAS can't even be detected.
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cable2

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Re: NAS movie stops after a few minutes
« Reply #8 on: May 25, 2014, 04:06:13 AM »

Hi, I am not 100% sure I have your set up pictured correctly, but if you have access to a 5 port or larger switch, I would try running everything through that with just one port connected to the router.  I would also try different cabling if possible to rule that out.  A couple of questions, are the videos what are sometimes refered to as high bit rate Bluray rips? Also, was this setup working with a different router? 
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wijo

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Re: NAS movie stops after a few minutes
« Reply #9 on: May 28, 2014, 11:39:28 AM »

After doing some more tests, I found out that:

I can play movies throughout if it's 720p or less but it stutters, pauses and freezes if it's 1080p!
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FurryNutz

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Re: NAS movie stops after a few minutes
« Reply #10 on: May 28, 2014, 11:56:10 AM »

Ok so the bigger the data is the bigger pip you need and with less interactions between devices. I would recommend doing as Cable2 suggested, install a Gb network switch between the NAS devices and the TV or streaming device. Doing this will eliminate any un-necessary router and other device processing and then you should be able to stream 1080p directly from NAS to TV with out issues.

I have this similar configuration with mine, switch between NAS and BoxeeBox. Works well.

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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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wijo

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Re: NAS movie stops after a few minutes
« Reply #11 on: May 28, 2014, 02:08:42 PM »

What do you recommend for that GB network switch?
What do you use yourself?
I just want to get something which is tried and tested so I won't have anymore problems.
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FurryNutz

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Re: NAS movie stops after a few minutes
« Reply #12 on: May 28, 2014, 02:22:30 PM »

Of the Gb class switches, these should work for you.
http://www.dlinkmea.com/site/index.php/site/products/82/21?product_category_id=78&name=gigabit

The 5 port would be good to check out. DGS-1005G

I use a 24pt and 2x8pt behind my router.
« Last Edit: May 29, 2014, 11:12:41 AM by FurryNutz »
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wijo

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Re: NAS movie stops after a few minutes
« Reply #13 on: May 30, 2014, 03:56:34 AM »

Got the DGS-1008D.
Testing it at the moment. So far, so good with Archos media player, though XBMC still fails.
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FurryNutz

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Re: NAS movie stops after a few minutes
« Reply #14 on: May 30, 2014, 07:03:41 AM »

Glad it's working better for you.
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