• December 05, 2019, 08:00:26 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: 933L No Live Video  (Read 2375 times)

MEXVZ

  • Level 1 Member
  • *
  • Posts: 4
933L No Live Video
« on: May 07, 2014, 06:59:33 AM »

I have 933L camera. When I login to the camera on my LAN there is NO LIVE video displayed.
However, when I login to mydlink.com, the camera does show video.
The camera recently upgraded itself to a new firmware 1.04 and is running Agent Version 2.0.17-b62.

I tried rebooting the camera but that didn't help.

Does anyone have a similar issue or know a fix. My other cameras are all working fine both on the LAN and through the cloud.

Thanks
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: 933L No Live Video
« Reply #1 on: May 07, 2014, 07:25:44 AM »

Are you using mydlink over your LAN or accessing the web UI using the DCS-933L IP address?

Some things to consider:

Network Cameras - IE11 Not Fully Compatible with All Network Camera Functionality
Network Cameras - Lost "Live View" After Installing Java Version 7 Update 51
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

MEXVZ

  • Level 1 Member
  • *
  • Posts: 4
Re: 933L No Live Video
« Reply #2 on: May 07, 2014, 07:28:38 AM »

I am using the cameras IP and the Web UI over the LAN.

Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: 933L No Live Video
« Reply #3 on: May 07, 2014, 07:36:06 AM »

You may need to create java exceptions for the camera IP as described in one of the two threads that I posted.
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

MEXVZ

  • Level 1 Member
  • *
  • Posts: 4
Re: 933L No Live Video
« Reply #4 on: May 07, 2014, 07:38:00 AM »

OK I will give those a go and report back.
Thanks very much.
Logged

MEXVZ

  • Level 1 Member
  • *
  • Posts: 4
Re: 933L No Live Video
« Reply #5 on: May 07, 2014, 07:54:01 AM »

Fantastic. Worked like a charm.
The issue was with Java so I followed the second link and got it working.
Thanks very much for the help.
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: 933L No Live Video
« Reply #6 on: May 07, 2014, 08:04:26 AM »

Glad to help. Java has a way of playing havoc on these cameras.  ;)
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC