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Author Topic: DIR 845L Router - looses camera connections often - reboot usually fixes  (Read 5974 times)

froad

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Hi there - I have a DIR 845L (Canadian Model) - Hardware ver A1 - firmware 1.01.  There is a newer version 1.02 but I don't want to go there unless I have to.  The problem I am having is that every few days, my camera connections "FPS drops from a normal 30 to 1 - 5" - It then looses connections several times per day after that.  When I re-boot the router, it seems to correct this issue.  Fine if I am home - but when travelling - trying to re-boot through the "mydlink.com" site has not been very successful.

Any thoughts or ideas would be appreciated.
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FurryNutz

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Link>Welcome!




Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.
  • Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
  • Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
  • Turn on DNS Relay  under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench and input new DNS addresses under Setup/Internet/Manual.
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
  • Ensure devices are set to auto obtain an IP address.
  • If IPv6 is an option on the router, select Local Connection Only under Setup/IPv6.
  • Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
  • Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
  • Turn off WISH, and WPS under Advanced.
  • WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
  • Set current Time Zone, Date and Time. Use an NTP Server feature. The DST setting is only needed in the NA region. Tools/Time.


Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Can be anything and not something that's already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N on 5Ghz?
  • Channel Width set for Auto 20/40Mhz or try 20Mhz only.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • What wireless devices do you have connected?
  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by?
  • Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
  • If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, Extra Wireless Protection and HT 20/40 Co-existence if you have it. Also testing with HT20/40Mhz Co-existence enabled will impact results as well. I prefer to use this option OFF. Recommended settings are default. Under Advanced/Advanced Wireless.


Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building is preferred. Not in basements as building materials could interfere or hinder good signal propagation.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

froad

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Have not done a factory re-set -  didn't want to re-do everything from the setup side unless necessary - the new firmware version (1.02) seems to have the same name/file size as the one I originally installed when I set the router up - so I don't see any value in installing what appears to be the same file ... might have to do the factory re-set as a last resort - hope I can do it with existing connections as the router is in a "remote" location in my home for security reasons --- thanks
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FurryNutz

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Just because the file size maybe the same doesn't mean that there isn't any actual differences.

Please review release notes for version information:
http://forums.dlink.com/index.php?topic=54255.0

Yes, lets see if any if the suggestions work or help you before upgrading.

Please fill in the questions so we can get a better idea of your set up and system.

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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

froad

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  • Posts: 26

Well I have started down the path of "repair" - did a factory re-set (through the web interface) and set it up as if brand new - took some time but will see what that brings.  Have NOT changed the firmware - would rather try ALL other options 1st - next step will be to move and separate the router from "other things" - it currently sits within a foot or so of my NAS and a couple feet from my modem - but going to leave it for a few days to see if the factory re-set and new set up work.

Thanks for the advice I have received so far
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FurryNutz

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Good starting point.

Keep us posted.  ;)
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

froad

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  • Posts: 26

Well it's almost 2 months ago that I "rolled back" my 942L firmware to an older version (1.22-2825) and they work perfectly (all 4) - no longer have to reboot my router once per week to keep everything "happy" - the only SLIGHT drawback to this firmware version is that you can NOT set the camera up to reboot at selected times - I may add a timer to do this once per week - but it really is not necessary - the older firmware version does not "clog" the communication arteries with left over info - so all is well.  I did notice that Costco (in the stores in Canada) have put the camera's on "clearance`- originally $149 then $119, then $99 and now $79 - with the 32gb sd card - getting to be good value but I am sure the stores will either blow them out " $59 or send them back to Dlink in the next week or 2 - I will be going into the store daily to check stock and price but eill buy next week to make sue I get a couple spares  :) ;D
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FurryNutz

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Re: DIR 845L Router - looses camera connections often - (RESOLVED)
« Reply #7 on: June 22, 2014, 08:57:03 AM »

Glad it's working better for you. You might post in the 942L forum and ask for help and information there too about those cameras.

Hope the router works well for you. Enjoy.

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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting