• December 06, 2019, 07:09:39 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DSL-3580L - NAT timeout  (Read 1478 times)

Ge1983

  • Level 1 Member
  • *
  • Posts: 1
DSL-3580L - NAT timeout
« on: April 07, 2014, 03:44:54 AM »

Hello support team,

We bought a DSL-3580L (version EU_1.00, region EU) router and connected some IP phones.
The problem is, that the connection is gone after approx. 60 seconds. Our provider said that the NAT timeout setting is not correct, but there is no option to change it.
Is it somehow possible to change the timeout with telnet?

Further question: There is a new version, EU_1.01. Will all settings be gone if I update the new firmware?

Thanks a lot and best regards!
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47953
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DSL-3580L - NAT timeout
« Reply #1 on: April 07, 2014, 07:03:14 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.

Please follow this for doing any FW updates:
FW Update Process

Yes, settings will be erased so be sure to safe a modem configuration to file for back up.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting