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Author Topic: Dlink 2750E Parental Control - MAC Filter not working  (Read 11224 times)

edybing

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Dlink 2750E Parental Control - MAC Filter not working
« on: April 02, 2014, 12:13:17 AM »

Menu Parental Control - MAC FILTER does not work perfectly, I had an email dlink support and already 2 months no settlement.  ??? ??? ??? ??? ??? ??? ???
I wanted to return the goods, the sale could not return. Product Dlink I really disappointed in him.
I wear 2750E, please help complaints problems "MAC FILTER" to Dlink is not responsible for this because there is no completion until now.  >:( >:( >:( >:( >:( >:( >:(
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FurryNutz

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Re: Dlink 2750E Parental Control - MAC Filter not working
« Reply #1 on: April 03, 2014, 07:17:51 AM »

Link>Welcome!

  • What Hardware version is your modem? Look at sticker under modem.
  • Link>What Firmware version is currently loaded? Found on the modems web page under status.
  • What region are you located?
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edybing

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Re: Dlink 2750E Parental Control - MAC Filter not working
« Reply #2 on: April 03, 2014, 10:51:10 PM »

Link>Welcome!

  • What Hardware version is your modem? Look at sticker under modem.
  • Link>What Firmware version is currently loaded? Found on the modems web page under status.
  • What region are you located?

DSL-2750E
Firmware Version:SEA_1.03
Region: Indonesia
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FurryNutz

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Re: Dlink 2750E Parental Control - MAC Filter not working
« Reply #3 on: April 07, 2014, 07:21:01 AM »

Please detail the Mac Filter settings and how the modem is set up.
What devices are you using?

What is the problem with Mac Filtering. How is it NOT working?

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edybing

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Re: Dlink 2750E Parental Control - MAC Filter not working
« Reply #4 on: April 08, 2014, 01:10:24 AM »

Please detail the Mac Filter settings and how the modem is set up.
What devices are you using?

What is the problem with Mac Filtering. How is it NOT working?


Parental Control -- MAC Filter
Block MAC Address - Blacklist
* Wifi mac address client input "result internet still can walk
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FurryNutz

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Re: Dlink 2750E Parental Control - MAC Filter not working
« Reply #5 on: April 08, 2014, 06:58:44 AM »

Ensure the correct Device MAC address is being used on the modem.
Ensure if there is a scheduling feature on this modem, set up a scheduling rule as well
Review the modems User Manual for MAC address blocking setup.
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edybing

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Re: Dlink 2750E Parental Control - MAC Filter not working
« Reply #6 on: April 09, 2014, 07:46:16 PM »

Ensure the correct Device MAC address is being used on the modem.
Ensure if there is a scheduling feature on this modem, set up a scheduling rule as well
Review the modems User Manual for MAC address blocking setup.

That's all right, you can try it yourself, then answered his own. Because I've told people DLink try jakarta Indonesia, the same problem with mine. I really wonder, why did not believe there was a problem in the mac filter on dlink 2750E?
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FurryNutz

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Re: Dlink 2750E Parental Control - MAC Filter not working
« Reply #7 on: April 11, 2014, 06:59:48 AM »

I don't have model modem so I can't test this out.

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.

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edybing

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Re: Dlink 2750E Parental Control - MAC Filter not working
« Reply #8 on: April 11, 2014, 08:36:12 PM »

I don't have model modem so I can't test this out.

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.



My phone contact D-link Jakarta Indonesia, they have a test, I encountered the same problem with, they had the email d-link center, until now there has been no response to the d-link it. from the beginning I said d-link where the responsibility for its product
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kino

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Re: Dlink 2750E Parental Control - MAC Filter not working
« Reply #9 on: May 06, 2016, 01:04:05 AM »

Hi, I also hv the same problem and reported to D-link.
They advice for a RMA.

Have yr problem fixed?
Thks
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FurryNutz

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Re: Dlink 2750E Parental Control - MAC Filter not working
« Reply #10 on: May 06, 2016, 06:35:57 AM »

I recommend to phone contact D-link support. Ask for level 2 or higher support. If they recommend RMAg the unit, then take them up on this then follow up with your results. If it still fails, then contact level 2 support and report the continued failure.

Let us know how it goes.

Good Luck.

Hi, I also hv the same problem and reported to D-link.
They advice for a RMA.

Have yr problem fixed?
Thks
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ferimaulana

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Re: Dlink 2750E Parental Control - MAC Filter not working
« Reply #11 on: May 19, 2016, 01:58:38 PM »

I have same problem when update Dlink 2750E firmware from SEA_1.04 to SEA_1.10, MAC Filtering not working.  Problem solved when i restore settings on the DSL router to the factory defaults from Management -> Restore Default Setting menu       
« Last Edit: May 19, 2016, 02:08:32 PM by ferimaulana »
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FurryNutz

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Re: Dlink 2750E Parental Control - MAC Filter not working
« Reply #12 on: May 19, 2016, 03:58:45 PM »

Thanks for the information. Hope it helps future users.

I have same problem when update Dlink 2750E firmware from SEA_1.04 to SEA_1.10, MAC Filtering not working.  Problem solved when i restore settings on the DSL router to the factory defaults from Management -> Restore Default Setting menu     
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