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Author Topic: DIR 628 cannot navigate menu options  (Read 5358 times)

RichU

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DIR 628 cannot navigate menu options
« on: March 16, 2014, 03:27:48 PM »

I have a DIR 628 Firm 1.22NA Hardware A2.

After I enter the password, when I click on any option noting happens.

I am using  WIN8.1 and IE11.  I do get a message when I enter my password that the browser is OLD.
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FurryNutz

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Re: DIR 628 cannot navigate menu options
« Reply #1 on: March 16, 2014, 05:18:27 PM »

Link>Welcome!

Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

FurryNutz

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Re: DIR 628 cannot navigate menu options
« Reply #2 on: March 20, 2014, 10:53:48 AM »

Any status on this?  ???
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

RichU

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Re: DIR 628 cannot navigate menu options
« Reply #3 on: March 20, 2014, 11:06:08 AM »

I use IE 11.  I tried some of your suggestions and still cannot select anything.
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FurryNutz

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Re: DIR 628 cannot navigate menu options
« Reply #4 on: March 20, 2014, 11:07:25 AM »

Did you add the routers IP address to the Compatibility mode exceptions list?

Try FF as a test to see if you have the same problem...
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

RichU

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Re: DIR 628 cannot navigate menu options
« Reply #5 on: March 20, 2014, 05:01:56 PM »

I added the router IP address.

I am not sure what you mean by "FF".
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RichU

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Re: DIR 628 cannot navigate menu options
« Reply #6 on: March 20, 2014, 05:14:32 PM »

I added the IP address to the Compatibility list.  Now I can access the menus. 

Thanks for your help.
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FurryNutz

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Re: DIR 628 cannot navigate menu options (RESOLVED)
« Reply #7 on: March 20, 2014, 07:02:39 PM »

Enjoy.  ;)
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting