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Author Topic: Video Issues - 933L defective??  (Read 5165 times)

gajego

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Video Issues - 933L defective??
« on: March 12, 2014, 08:31:19 AM »

I've enabled motion detection on my 933L and started getting lots of events. When I see the picture,
the images that triggered the event looks liks this:
][URL=http://s1242.photobucket.com/user/gajego/media/20140312_111613_031.jpg.html][/url]
« Last Edit: March 12, 2014, 08:33:14 AM by gajego »
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JavaLawyer

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Re: Video Issues - 933L defective??
« Reply #1 on: March 12, 2014, 08:36:24 AM »

Your DCS-933L is not defective, this is a known issue intermittently impacting the DCS-931L and DCS-933L.
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JavaLawyer

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Re: Video Issues - 933L defective??
« Reply #2 on: March 12, 2014, 08:44:16 AM »

Related thread: new 931L, old problem
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gajego

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Re: Video Issues - 933L defective??
« Reply #3 on: March 12, 2014, 08:53:04 AM »

Related thread: new 931L, old problem

Thanks for responding. 

Old problem but not fixed. In my oppinion the product is defective.

Do you (or anyone else) know if the new firmware fixes the issue?
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JavaLawyer

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Re: Video Issues - 933L defective??
« Reply #4 on: March 12, 2014, 08:54:00 AM »

Thanks for responding. 

Old problem but not fixed. In my oppinion the product is defective.

Do you (or anyone else) know if the new firmware fixes the issue?

The latest firmware does not fix this issue. The latest firmware only addresses security issues.
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JavaLawyer

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gajego

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Re: Video Issues - 933L defective??
« Reply #6 on: March 12, 2014, 09:05:19 AM »

DCS-933L - Cumulative Firmware Release Notes

Was the artifacts problem reported on the 942?  I was thinking to return the 933L since the firmware does not fixes the issue and buy the 942.

Many thanks! ;)
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JavaLawyer

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Re: Video Issues - 933L defective??
« Reply #7 on: March 12, 2014, 09:08:02 AM »

This issue does not impact the DCS-930L/932L/942L.
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gajego

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Re: Video Issues - 933L defective??
« Reply #8 on: March 12, 2014, 09:11:34 AM »

This issue does not impact the DCS-930L/932L/942L.

Great! Thank You!
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JavaLawyer

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Re: Video Issues - 933L defective??
« Reply #9 on: March 12, 2014, 09:14:47 AM »

Great! Thank You!

Your welcome. Post back and let us know how everything turns out.
I'm hoping this is simply an issue that will be corrected via a firmware update. Time will tell.  ;)
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gajego

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Re: Video Issues - 933L defective??
« Reply #10 on: March 14, 2014, 12:32:37 PM »

Your welcome. Post back and let us know how everything turns out.
I'm hoping this is simply an issue that will be corrected via a firmware update. Time will tell.  ;)

Got the 5020L instead, this one is far superior in image quality, angle view, better supported, PTZ, and does not give that many false motion detected events.
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JavaLawyer

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Re: Video Issues - 933L defective??
« Reply #11 on: March 17, 2014, 06:57:29 AM »

Got the 5020L instead, this one is far superior in image quality, angle view, better supported, PTZ, and does not give that many false motion detected events.

I'm glad you're happy with the DCS-5020L. I have one myself and am very impressed with the camera's performance thus far. IMHO, the price to functionality/performance ratio is amongst the best of the D-Link Cloud cameras.
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HWAM

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Re: Video Issues - 933L defective??
« Reply #12 on: April 03, 2014, 07:58:31 AM »

I can tell you that the v1.03b08 is much better. I'm running 640x480 - H.264 - 1.5Mbps - fps30.
I mail my motion detected (40%) movies, 8 seconds, to keep the avi size acceptable. And I upload the motion detected movies (15 seconds) to a FTP server. Until now no false detections.  ;D

I think they did a good job. Unfortunately without any communication during the development process. I still think that's a very bad think D-Link!!!! We were waiting 4 months without any status update.  >:(

Greetings.

 
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JavaLawyer

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Re: Video Issues - 933L defective??
« Reply #13 on: April 03, 2014, 08:15:20 AM »

I can tell you that the v1.03b08 is much better. I'm running 640x480 - H.264 - 1.5Mbps - fps30.
I mail my motion detected (40%) movies, 8 seconds, to keep the avi size acceptable. And I upload the motion detected movies (15 seconds) to a FTP server. Until now no false detections.  ;D

Thanks for your continued feedback. I hope other DCS-933L owners post their experience as well to validate that everything has in fact been resolved. I'd feel more confident proclaiming success with at least three people offering similar results.
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