I'm having the same problem with the DCS-2330L I just purchased - I emailed Tech Support, but haven't heard back yet. I've tried with the original firmware and 1.12 and have used the setup downloaded from the DLink website. I've factory reset and tried again and tried both Ethernet, WPS, and manual Wi-Fi setup. The same "cannot connect to internet" error has been received under both Windows 10 (with Edge and with IE as default) and Mac OS X El Capitan, as well as through the Windows Phone MyDlink Lite app. I have the router setup to assign a specific IP address and am able to access the camera perfectly over that address, but the software-based setup never completes and the direct-access site doesn't show any options for connecting to MyDlink like are shown online. I've exhausted every option I can think of to get this to work and have had absolutely no luck whatsoever. I bought this for the MyDlink Cloud, Windows Phone app, and SmartThings support, but having a locally-accessible camera without Smart Home support is pretty much useless. Has anyone tried anything else that worked??