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Author Topic: DCS-933L Firmware upgrade issue  (Read 7066 times)

Anjaylia

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DCS-933L Firmware upgrade issue
« on: March 04, 2014, 06:01:56 PM »

I am trying to upgrade my camera from  1.02 to 1.03 downloaded from this forum but not successful. I can browse for the download file, but when I click on the upload button, it keep on the reporting "waiting for xx.xx.xx.xx" and never actually do any upload or install. The worst is when this happen, seems like it lost the camera lost the network connection. I have to reset the power to get the camera going again. Is this normal? or am I missing a something?
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JavaLawyer

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Re: DCS-933L Firmware upgrade issue
« Reply #1 on: March 05, 2014, 04:38:36 AM »

I am trying to upgrade my camera from  1.02 to 1.03 downloaded from this forum but not successful. I can browse for the download file, but when I click on the upload button, it keep on the reporting "waiting for xx.xx.xx.xx" and never actually do any upload or install. The worst is when this happen, seems like it lost the camera lost the network connection. I have to reset the power to get the camera going again. Is this normal? or am I missing a something?

What browser are you using to upload the firmware? IE works best. If you are using IE11, please see the following thread: Network Camera - IE11 Not Fully Compatible with All Network Camera Functionality
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Anjaylia

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Re: DCS-933L Firmware upgrade issue
« Reply #2 on: March 06, 2014, 12:27:50 PM »

Firefox 27.0.1
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JavaLawyer

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Re: DCS-933L Firmware upgrade issue
« Reply #3 on: March 06, 2014, 12:31:29 PM »

Try IE and see my prior post regarding IE11.
Please post back and let us know how things turn out!
« Last Edit: March 06, 2014, 12:40:55 PM by JavaLawyer »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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gajego

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Re: DCS-933L Firmware upgrade issue
« Reply #4 on: March 07, 2014, 01:37:40 PM »

I have the same issue, and i am using IE 8
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FurryNutz

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Re: DCS-933L Firmware upgrade issue
« Reply #5 on: March 07, 2014, 01:41:21 PM »

Try using the suggested link mentioned for IE11.

I updated mine using IE8 from work and it was successful...


I have the same issue, and i am using IE 8
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gajego

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Re: DCS-933L Firmware upgrade issue
« Reply #6 on: March 07, 2014, 05:05:29 PM »

worked fine using IE9  8)

Thanks
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Anjaylia

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Re: DCS-933L Firmware upgrade issue
« Reply #7 on: March 08, 2014, 09:11:06 AM »

It works now. I switched to use IE 11 (and switched to use wired connection), with exceptions added in the suggested link.
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gajego

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Re: DCS-933L Firmware upgrade issue
« Reply #8 on: March 12, 2014, 08:18:50 AM »

worked fine using IE9  8)

Thanks

However there is still an issue with the myDlink software: as soon as I've updated  the firmware to 1.03, every time when I go into myDlink it notifys me that there is a firmware upgrade. In the end I've accepted to perform "the upgrade" via Dlink and IT DID DOWNGRADED TO 1.02 !!!
« Last Edit: March 12, 2014, 08:34:46 AM by gajego »
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JavaLawyer

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Re: DCS-933L Firmware upgrade issue
« Reply #9 on: March 12, 2014, 08:38:04 AM »

However there is still an issue with the myDlink software: as soon as I've updated  the firmware to 1.03, every time when I go into myDlink it notifys me that there is a firmware upgrade. In the end I've accepted to perform "the upgrade" via Dlink and IT DID DOWNGRADED TO 1.02 !!!

I've already notified D-Link of this issue, which started when the security update was released. I am presuming that mydlink does not recognize the security update and is treating that firmware as an older version. Will post back when I learn more. :-\
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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gajego

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Re: DCS-933L Firmware upgrade issue
« Reply #10 on: March 12, 2014, 08:55:06 AM »

I've already notified D-Link of this issue, which started when the security update was released. I am presuming that mydlink does not recognize the security update and is treating that firmware as an older version. Will post back when I learn more. :-\

Thanks for respoding - you are really great with the info that you provide us.

Have you noticed that the 933 is not even showing on the canadian support web page?
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JavaLawyer

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Re: DCS-933L Firmware upgrade issue
« Reply #11 on: March 12, 2014, 08:57:11 AM »

Thanks for respoding - you are really great with the info that you provide us.

Have you noticed that the 933 is not even showing on the canadian support web page?

I found the DCS-933L here: http://support.dlink.ca/ProductInfo.aspx?m=DCS-933L
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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gajego

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Re: DCS-933L Firmware upgrade issue
« Reply #12 on: March 12, 2014, 09:02:24 AM »

I found the DCS-933L here: http://support.dlink.ca/ProductInfo.aspx?m=DCS-933L

Oh That's great!

The firmware posted is still 1.02 B05 ... Hmm... perhaps D-Link is working on fixing the 1.03 firmware.

It was the beta 1.03 that I've downloaded and installed until it got reverted back ...
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JavaLawyer

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Re: DCS-933L Firmware upgrade issue
« Reply #13 on: March 12, 2014, 09:13:59 AM »

No, the security patch was posted outside of the normal support channels due to the need to publish quickly and may not have made it's way to the regional D-Link websites.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: DCS-933L Firmware upgrade issue
« Reply #14 on: March 13, 2014, 03:23:19 PM »

However there is still an issue with the myDlink software: as soon as I've updated  the firmware to 1.03, every time when I go into myDlink it notifys me that there is a firmware upgrade. In the end I've accepted to perform "the upgrade" via Dlink and IT DID DOWNGRADED TO 1.02 !!!

I heard back from D-Link and they are already aware of this issue.
« Last Edit: March 13, 2014, 03:25:55 PM by JavaLawyer »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC
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