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Author Topic: help! cant access the web interface DSL-2750U  (Read 9047 times)

hama12

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help! cant access the web interface DSL-2750U
« on: February 11, 2014, 06:51:46 AM »

i am kinda new if u need any more information tell me what and where to find it.
so here is my problem , i have just bought a DSL-2750U router and when i try to set it up with the software it came with it says "click'n connect cant discover the router please check the cable connection and make sure the the router is powered on"  thats one problem , then i tried logging in the web server "192.168.1.1" and i enter the default "admin" username and password but then it sows me this
 "404 Authorization required
This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials(e.g..,bad password), or your browser doesn't understand how to supply the credentials required "

help please !
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FurryNutz

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Re: help! cant access the web interface DSL-2750U
« Reply #1 on: February 11, 2014, 07:29:59 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Are you wired or wireless connected to the router?
  • Has a Factory Reset been performed?


3rd Party Security Software Configurations
  • Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
  • Turn off all devices accept for one wired LAN PC while testing.
  • Disable any downloading client software managers, i.e. Torrents or similar.


Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Be sure to log into the Admin account on the router.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

hama12

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Re: help! cant access the web interface DSL-2750U
« Reply #2 on: February 11, 2014, 10:31:05 AM »

hardware version : C1
fimware version cant look because like i said i cant open the control web page , but the sticker under the router says ME_1.10
region: middle east
i tried both wired and wireless
and no i havent done a factory reset because i just bought it today

i tried everything else u mentioned nothing works.
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FurryNutz

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Re: help! cant access the web interface DSL-2750U
« Reply #3 on: February 11, 2014, 10:41:54 AM »

Try the reset button in back to be sure..hold in for 15 seconds then let go...Have one wired LAN pc connected to the back...

If this fails, I recommend that you phone contact your regional D-Link support office and get help on this unit.

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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

hama12

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Re: help! cant access the web interface DSL-2750U
« Reply #4 on: February 12, 2014, 06:28:14 AM »

thx for replying , turns out that my DSL provider had changed the password before giving them out , for security but forgot to let me know, called them and i got the password
thank you for your effort.
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FurryNutz

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Re: help! cant access the web interface DSL-2750U (RESOLVED)
« Reply #5 on: February 12, 2014, 06:59:42 AM »

Glad you figured it out. Enjoy.

 ;)
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!