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Author Topic: I got DHP-307 problem  (Read 12001 times)

WISH177

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I got DHP-307 problem
« on: February 02, 2014, 02:47:31 AM »

for some reason I can't play online games. it seems to be blocked or something. I can use the internet but not play online games like league of legends or play any game on steam.

I had this problem before and it fix itself, but now its not fixing itself
I really need your guys help.
« Last Edit: February 02, 2014, 03:04:44 AM by WISH177 »
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FurryNutz

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Re: I got DHP-307 problem
« Reply #1 on: February 03, 2014, 11:22:13 AM »

Link>Welcome!

  • What region are you located?

What Mfr and model # main host router do you have?
 
Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • What ISP Modem service link speeds UP and Down do you have?

3rd Party Security Software Configurations
  • Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
  • Turn off all devices accept for one wired LAN PC while testing.
  • Disable any downloading client software managers, i.e. Torrents or similar.


Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Be sure to log into the Admin account on the router.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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WISH177

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Re: I got DHP-307 problem
« Reply #2 on: February 09, 2014, 04:07:35 AM »

I wish I knew what all those thing meant but I don't, all I know is that I can't steam anything. can't login at games which needs internet, but I can surf on internet but not play any online games or download anything
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WISH177

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Re: I got DHP-307 problem
« Reply #3 on: February 09, 2014, 01:13:50 PM »

I diagnose it , and it says something about DNS server not responding. I do however have wireless connection which works fine, but its very slow, so I need this to work.
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FurryNutz

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Re: I got DHP-307 problem
« Reply #4 on: February 09, 2014, 01:25:52 PM »

What region are you located?

What Mfr and model # main host router do you have?
 
Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL?
What ISP Modem Mfr. and model # do you have?
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting