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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: D-ViewCam 3.6.0 does not detect my DCS-5020L/A1 Pan/Tilt cam  (Read 6019 times)


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D-ViewCam 3.6.0 does not detect my DCS-5020L/A1 Pan/Tilt cam
« on: January 09, 2014, 03:24:44 AM »

Hey all, my second post on here Smiley HAPPY NEW YEAR!!!

I posted this on someone else's thread by mistake, please forgive me and don't point your cameras at me like that!!  Grin

Had to install a couple of D-Link cameras to my house due to unruly Kiwis across the road, as we were away for Xmas.

Could access both cameras fine through D-Link Lite on the mobile, and got plenty of email notifications through my phone too!!

As I installed them 4 days before Xmas, I didn't get time to set up the D-View Cam settings.

I have a DCS-931L over looking front garden which has worked flawlessly (during daytime as no night mode)

But my second camera - a DCS-5020L, works fine over the net, but when I tried to set it up in the D-View Cam software, it isn't even listed, have tried auto connect and it wont detect it.

I am running D-View-Cam version 3.6.0

I have been on D-link web site and downloaded the latest version, but its still not listed when trying to set it up.

I have tried to add this camera i.e. "settings/system settings/camera/insert" and inserted the correct name, IP address, port, user name, password etc. Under "Model" the DCS-5020L is not listed so tried the auto detect to no avail. Keep getting the following:- "Inconsistent device model - do wish to continue" I click yes and I get "Cannot connect to device, please check network settings"

Any help would be much appreciated



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Re: D-ViewCam 3.6.0 does not detect my DCS-5020L/A1 Pan/Tilt cam
« Reply #1 on: January 09, 2014, 05:02:51 AM »

Did you download D-ViewCam from the link provided in the following thread: DCS-100 - D-ViewCam v3.60 + DP v1.5.3

This version of D-ViewCam instantly recognized my DCS-5020L without any issues when I manually added the entry.
« Last Edit: January 09, 2014, 05:04:53 AM by JavaLawyer »
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