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[arkx]

5Ghz wifi is something strange.

2.4Ghz wifi works fine. but 5Ghz connect is no problem. but

I think it does not seem to work properly.

my f/w is 1.11b03

[FurryNutz]

Link>Welcome!

• What region are you located?

So can you give more details on what the strange is about this?
Is it working or not?

[arkx]

Connect 5g but actually work can't  file download and internet

Iphone5s is well do 2.4g and 5g

Link>Welcome!

• What region are you located?

So can you give more details on what the strange is about this?
Is it working or not?

[FurryNutz]

What region are you located?

Try switching the 5Ghz radio from Mixed all modes to single mode N, WPA2/AES only...

[arkx]

What region are you located?

Try switching the 5Ghz radio from Mixed all modes to single mode N, WPA2/AES only...

I live south korea
It's problem?
Anyway I will try
But my wife also galaxy note3
It can use ac ..

[arkx]

What region are you located?

Try switching the 5Ghz radio from Mixed all modes to single mode N, WPA2/AES only...

I am try
But 5ghz is problem with ipad mini2

[FurryNutz]

FYI: http://forums.dlink.com/index.php?topic=55110.0

I live south korea
It's problem?
Anyway I will try
But my wife also galaxy note3
It can use ac ..

[arkx]

FYI: http://forums.dlink.com/index.php?topic=55110.0

please test.
and patch next new firmware...

I think ipad mini2 2.4g no problem. 5ghz connect is no problem...
so ipad mini2 wifi module is no problem.

dgl-5500 is not properly handle mimo antenna ?

[FurryNutz]

Does single mode AC, WPA2/WES only work? Try AC and WPA2/TPIK only.

I recommend that you try a different router, maybe a DIR-868 or 860L that maybe located and fully supported in your region with the iPad.

Also ensure that the iPad is up to date on it's iOS SW.

[arkx]

Does single mode AC, WPA2/WES only work? Try AC and WPA2/TPIK only.

I recommend that you try a different router, maybe a DIR-868 or 860L that maybe located and fully supported in your region with the iPad.

Also ensure that the iPad is up to date on it's iOS SW.

As far as I know, Ipad air and mini2 wifi module is same.
you also test it.
and let me know..

[FurryNutz]

I phone have the iphone, so I can't test.

Did you try my suggestions?

[Kylarean]

I have the same problem with iPads (we have two iPad2's, an iPad mini, and one of the newer iPad retinas) and this router.

2.4Ghz band connects and works fine
5Ghz band connects, but you can't do anything.

Our MacBook Pros and iPhones are fine on the 5Ghz band.

After making many settings changes over the past few days the only way I could get the iPads to work on the 5Ghz band was to completely disable security and leave it open.

They work fine on the 5Ghz band connected to my previous Linksys and Airport Extreme routers.

This is one of the problems I'm trying to solve right now.   Also having problems when my son plays CoD:Ghosts on his PS4 (wireless - 2.4Ghz) that it crashes the router.   Playing on my PS4 (wired) is fine.

[FurryNutz]

Link>Welcome!

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware version is currently loaded? Found on the routers web page under status.
• What region are you located?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?
• What ISP Modem service link speeds UP and Down do you have?
• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
• For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.
• Any cordless house phones?
• Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?

Try single mode N, WPA2/AES only on 2.4Ghz with Auto 20/40Mhz and disable HT20/40Mhz Co-existence.
For 5Ghz, try mixed AC and N mode, WPA2/AES only, auto 20/40/80Mhz...

I have the same problem with iPads (we have two iPad2's, an iPad mini, and one of the newer iPad retinas) and this router.

2.4Ghz band connects and works fine
5Ghz band connects, but you can't do anything.

Our MacBook Pros and iPhones are fine on the 5Ghz band.

After making many settings changes over the past few days the only way I could get the iPads to work on the 5Ghz band was to completely disable security and leave it open.

They work fine on the 5Ghz band connected to my previous Linksys and Airport Extreme routers.

This is one of the problems I'm trying to solve right now.   Also having problems when my son plays CoD:Ghosts on his PS4 (wireless - 2.4Ghz) that it crashes the router.   Playing on my PS4 (wired) is fine.

[Kylarean]

Link>Welcome!

• What Hardware version is your router? Look at sticker under router.

A1

• Link>What Firmware version is currently loaded? Found on the routers web page under status.

1.11b03 - Page says 1.11 , 23, Oct, 2013

• What region are you located?

North America / US

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?

Comcast Cable

• What ISP Modem Mfr. and model # do you have?

ARRIS / Motorola Surfboard SB6141

• What ISP Modem service link speeds UP and Down do you have?

25/5

• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values

1500

• Any cordless house phones?

No

• Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?

Two always show up.   Three or four more show up every now and then.   Most are on Channel 6.  I've switched between 1 and 11 and have had no effect (My PS4 is also on Channel 6).   

I'm the only one using the 5Ghz band out of all of them.

Try single mode N, WPA2/AES only on 2.4Ghz with Auto 20/40Mhz and disable HT20/40Mhz Co-existence.
For 5Ghz, try mixed AC and N mode, WPA2/AES only, auto 20/40/80Mhz...

I've tried all of this.   I set up a spreadsheet with all the options on the wireless page (and a few others such as disabling media server) and went through all the combinations (OCD software engineer in me trying to debug).

The only thing that worked for the iPads were to completely disable the security on the 5Ghz band.   Then they worked beyond just connecting.

The CoD:Ghosts problem, I can't work on until the weekend since my son has his PS4 at his mother's house (working on wireless with their Cisco router).    Will go through the whole spreadsheet again this weekend.

[FurryNutz]

And you try WPA2/TPIK only on 5Ghz?

What iOS is the iPads using?