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Author Topic: Windows 7 does not see my DNS-323  (Read 3657 times)

TimTDP

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  • Posts: 4
Windows 7 does not see my DNS-323
« on: December 21, 2013, 11:25:36 PM »

I have a DNS-323 NAS which is connected to a DGS-1008D hub
Also connected to the DGS-1008D hub is a DSL-2750U modem and my computer

My PC is running Windows 7 professional.

Until recently, this set up has been working fine
From last week I can no longer access the DNS-323 through Windows explorer. My backup software also cannot see the drives.
I can however successfully ping the DNS-323 and access the DNS-323 software via my browser
The DNS-323 is configured with a static IP address

How do I trouble shoot this? I need to get my backups working!
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hsantos

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Re: Windows 7 does not see my DNS-323
« Reply #1 on: December 21, 2013, 11:30:06 PM »

Did you try to see it using the DLINK Storage Utility?

It could be a Windows Update that is causing the issue or a change on your network card driver.

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DIR-655 + DNS-343(2) + DNS-323(4) + DNS-325

TimTDP

  • Level 1 Member
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  • Posts: 4
Re: Windows 7 does not see my DNS-323
« Reply #2 on: December 21, 2013, 11:34:11 PM »

Quote
Did you try to see it using the DLINK Storage Utility?
Where do I get that?
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TimTDP

  • Level 1 Member
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  • Posts: 4
Re: Windows 7 does not see my DNS-323
« Reply #3 on: December 22, 2013, 12:03:07 AM »

Found my problem. Microsoft Security Essentials!
At least I know know that Microsoft Security Essentials works

How do I change Microsoft Security Essentials so that it allows the  DNS-323
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ivan

  • Level 8 Member
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  • Posts: 1455
Re: Windows 7 does not see my DNS-323
« Reply #4 on: December 22, 2013, 02:32:13 AM »

Quote
How do I change Microsoft Security Essentials so that it allows the  DNS-323

I think you will have to ask that question on a windows forum.
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hsantos

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  • Posts: 35
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DIR-655 + DNS-343(2) + DNS-323(4) + DNS-325

hsantos

  • Level 2 Member
  • **
  • Posts: 35
  • Serious Clown
Re: Windows 7 does not see my DNS-323
« Reply #6 on: December 22, 2013, 09:16:32 AM »

Found my problem. Microsoft Security Essentials!
At least I know know that Microsoft Security Essentials works

How do I change Microsoft Security Essentials so that it allows the  DNS-323

So if you disable the Real time your able to see your drive?
If so try this:
1- Disable real time
2- Use the Storage Utility to map your unit
3- Re-enable the realtime

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DIR-655 + DNS-343(2) + DNS-323(4) + DNS-325

TimTDP

  • Level 1 Member
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  • Posts: 4
Re: Windows 7 does not see my DNS-323
« Reply #7 on: December 22, 2013, 09:39:43 PM »

Quote
You can try here:
ftp://ftp.dlink.ca/SOFTWARE/D-LINK_STORAGE_UTILITY/STORAGEUTILITY_5.1.0.3_WIN.ZIP

Link does not work!
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ivan

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  • Posts: 1455
Re: Windows 7 does not see my DNS-323
« Reply #8 on: December 23, 2013, 02:44:03 AM »

Try this then.  The first one was an HTTP link to the FTP site which will not work.

ftp://ftp.dlink.ca/SOFTWARE/D-LINK_STORAGE_UTILITY/STORAGEUTILITY_5.1.0.3_WIN.ZIP
« Last Edit: December 23, 2013, 02:46:26 AM by ivan »
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