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Author Topic: Unable to view live footage. Error!  (Read 3128 times)

jus2sho

  • Level 1 Member
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  • Posts: 10
Unable to view live footage. Error!
« on: November 26, 2013, 03:57:38 PM »

When I sign on to mydlink.com to try and view my cameras, I get an error.  No image appears at all. I just get an error.  When I click on the error message, a pop up window shows up.  How do I fix this issue?  I can view my cameras from my phone and another computer without any issues, however the problem seems to be local.

Resource https://www.mydlink.com/8D/applet//getJavaInfo.jar has future expires: Sun Dec 01 19:35:13 EST 2013 update check skipped.
Missing Application-Name: manifest attribute for: https://www.mydlink.com/8D/applet//getJavaInfo.jar
Missing Application-Name: manifest attribute for: https://www.mydlink.com/8D/applet//getJavaInfo.jar
Missing Application-Name: manifest attribute for: https://www.mydlink.com/8D/applet//getJavaInfo.jar
Resource https://www.mydlink.com/8D/applet/tsa.jar has future expires: Sun Dec 01 20:41:54 EST 2013 update check skipped.
Missing Application-Name: manifest attribute for: https://www.mydlink.com/8D/applet/tsa.jar
Missing Application-Name: manifest attribute for: https://www.mydlink.com/8D/applet/tsa.jar
Missing Application-Name: manifest attribute for: https://www.mydlink.com/8D/applet/tsa.jar
Missing Application-Name: manifest attribute for: https://www.mydlink.com/8D/applet/DCS-93x/vplug.jar
Missing Application-Name: manifest attribute for: https://www.mydlink.com/8D/applet/DCS-93x/vplug.jar
Missing Application-Name: manifest attribute for: https://www.mydlink.com/8D/applet/DCS-93x/vplug.jar
CacheEntry[http://192.168.0.7:80/h264dec.ver]: updateAvailable=true,lastModified=Fri Dec 31 19:00:07 EST 1999,length=4
Missing Application-Name: manifest attribute for: https://www.mydlink.com/8D/applet/DCS-93x/vplug.jar?cidx=434808012
Missing Application-Name: manifest attribute for: https://www.mydlink.com/8D/applet/DCS-93x/vplug.jar?cidx=434808012
Missing Application-Name: manifest attribute for: https://www.mydlink.com/8D/applet/DCS-93x/vplug.jar?cidx=434808012
Java Plug-in 10.45.2.18
Using JRE version 1.7.0_45-b18 Java HotSpot(TM) Client VM
User home directory = C:\Users\Orlanda1
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
Logged

AndersonCell

  • Level 1 Member
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  • Posts: 4
Re: Unable to view live footage. Error!
« Reply #1 on: December 17, 2013, 08:25:26 AM »

possibly a java error.. have you updated Java lately? also what OS are you using (Vista, 7, 8)
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t0maszs

  • Level 1 Member
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  • Posts: 1
Re: Unable to view live footage. Error!
« Reply #2 on: January 23, 2014, 02:23:51 AM »

This issue is directly related to Java security update,just follow this official  article:

"Why are Java applications blocked by your security settings with the latest Java?"

http://www.java.com/en/download/help/java_blocked.xml

Can confirm the workaround really works.

Good luck and enjoy back your live footage.

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JavaLawyer

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  • Posts: 11267
  • D-Link Global Forum Moderator
    • DNS-343
Re: Unable to view live footage. Error!
« Reply #3 on: January 23, 2014, 04:33:52 AM »

Updating to the most recent version of Java may cause the Live View for some D-Link network camera models to not work properly when viewed from a web browser. This latest update may impact other browser-based network camera functions as well. The procedure described in the link below be used to adjust the Java security exceptions in Windows after updating to the latest Java version to restore access.

Network Cameras - Lost "Live View" After Installing Java Version 7 Update 51
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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