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Author Topic: DIR-632 Wireless locks up after Windows XP/Vista/7 connects  (Read 6080 times)

corsair1564

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DIR-632 Wireless locks up after Windows XP/Vista/7 connects
« on: September 16, 2013, 10:49:43 AM »

No DIR-632 forum, so I'm posting here.  Several months ago, someone posted a similar problem and I didn't see a solution, so I'm trying again.
For me, the wireless will stay active indefinitely, working fine for my Android and Apple devices, as well as all of the wired devices I have connected. Even my Windows 8 laptop works fine.  When a Windows XP/Vista/7 device connects, the wireless locks up within a few hours.  Most of the time, I can reset it from the wired desktop, but occasionally, it locks up so badly that I have to power down and hard reboot the router.

I've tried several of the suggestions on previous iterations of similar posts, including changing the channels, switching between G and N, etc., and I'm not certain that the problem is in the router per se, but somewhere in the interface between Windows and the router. The solution might be a change in the Windows environment, but I have not been able to find one yet.

Anyone have some suggestions? I'll post particulars about my system settings later this evening.
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FurryNutz

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Re: DIR-632 Wireless locks up after Windows XP/Vista/7 connects
« Reply #1 on: September 16, 2013, 11:01:40 AM »

    Link>
Welcome!
  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Has a Factory Reset been performed?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • What ISP Modem service link speeds UP and Down do you have?
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
  • For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Review this and post back any or some of the questions and suggestions and let us know what the results are:
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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FurryNutz

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Re: DIR-632 Wireless locks up after Windows XP/Vista/7 connects
« Reply #2 on: September 17, 2013, 11:25:04 AM »

Any status on this?  ???
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting