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Author Topic: Dns-345 loosing correct time and date  (Read 15733 times)

pippomostarda

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Dns-345 loosing correct time and date
« on: June 17, 2013, 01:45:01 AM »
My 345 loose time and date settings. Any suggestion?
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JavaLawyer

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Re: Dns-345 loosing correct time and date
« Reply #1 on: June 17, 2013, 11:23:51 AM »
Did you select an NTP server?
Web UI: Management > System Management > NTP Server
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pippomostarda

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Re: Dns-345 loosing correct time and date
« Reply #2 on: June 17, 2013, 12:00:41 PM »
yes of course: ntp1.dlink.com
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JavaLawyer

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Re: Dns-345 loosing correct time and date
« Reply #3 on: June 17, 2013, 12:06:46 PM »
I just tested my DNS-345 and the time is retained upon shutdown/Start-up.   :-\
Under what circumstances does the time/date drop? Does it happen 100% of the time?
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ivan

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Re: Dns-345 loosing correct time and date
« Reply #4 on: June 18, 2013, 03:47:22 PM »
Did you click on 'save settings' after you had selected the NTP server?

I ask this because we have seen clients that have set up their own equipment and overlooked simple things like that.
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JavaLawyer

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Re: Dns-345 loosing correct time and date
« Reply #5 on: June 21, 2013, 02:57:28 AM »
Quote from: pippomostarda on June 17, 2013, 01:45:01 AM
My 345 loose time and date settings. Any suggestion?

Any update on this issue?
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pippomostarda

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Re: Dns-345 loosing correct time and date
« Reply #6 on: July 01, 2013, 03:01:10 AM »
My 345 loose time and date just sometimes, randomly... Still investigating...
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JavaLawyer

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Re: Dns-345 loosing correct time and date
« Reply #7 on: July 01, 2013, 05:21:13 AM »
I've been spot-checking my DNS-345 after reading your post. No issues with my DNS-345s thus far.
Has anyone else encountered a similar issue as the OP?
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ivan

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Re: Dns-345 loosing correct time and date
« Reply #8 on: July 01, 2013, 06:02:36 AM »
No problems here with any of our D-Link NAS boxes.

It might help if pippomostarda gave a little more information like.
1) Is the DNS-345 on 24/7 or does it get switched off?
2) If it gets switched off does it keep time while switched on and only loose it when switched off?
3) Any thing else that might point to a possible cause of the problem.

As a note if point 2 is the case then I would look at the CMOS battery, either needing replacement or refitting.
 
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pippomostarda

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Re: Dns-345 loosing correct time and date
« Reply #9 on: July 07, 2013, 01:04:03 PM »
Maybe i shuold change cmos battery...
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pippomostarda

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Re: Dns-345 loosing correct time and date
« Reply #10 on: July 08, 2013, 08:59:21 AM »
Cmos battery changed. I hope it will be ok...
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JavaLawyer

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Re: Dns-345 loosing correct time and date
« Reply #11 on: July 08, 2013, 09:16:00 AM »
Please post back and let us know how things turn out.
BTW, how frequently did the clock reset previously?  . . . and to Ivan's point, did the date loss always follow a DNS-345 power-down or power cycle?
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pippomostarda

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Re: Dns-345 loosing correct time and date
« Reply #12 on: July 23, 2013, 05:45:44 AM »
Solved with new battery, no more time and date reset  ;)
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JavaLawyer

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Re: Dns-345 loosing correct time and date
« Reply #13 on: July 23, 2013, 05:55:58 AM »
I'm glad everyone worked out!
Great detective work ivan.  ;)
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gooberon

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Re: Dns-345 loosing correct time and date
« Reply #14 on: August 22, 2014, 08:34:19 PM »
I have the same problem but changing the battery has not fixed the issue.  >:( >:( >:(

- Device is rebooted and loses time
- Always on with power scheduling but does not come back on because time is not kept.

Current NAS Firmware Version   
1.03
Current OLED Firmware Version   
1.04
Firmware Date   
12/23/2013
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