• July 15, 2020, 12:02:38 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: iTunes Home Sharing to Apple TV (3rd Gen) problem  (Read 6042 times)

hkccm

  • Level 1 Member
  • *
  • Posts: 17
iTunes Home Sharing to Apple TV (3rd Gen) problem
« on: June 14, 2013, 11:41:26 PM »

I just bought a Apple TV (3rd gen).
And I tested the AirPlay, AirPlay(mirroring) with other iOS device, it works fine.

For itunes home sharing, playing itunes video or photo are OK,
but there is some problem with music playing, the apple tv play one to two songs, then it keep loading. I need to reboot the router, then it function again.

very weird.

Apple TV and PC are connected via wired network.
router setting: Multicast IPV4 enabled, latest firmware.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 48970
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: iTunes Home Sharing to Apple TV (3rd Gen) problem
« Reply #1 on: June 15, 2013, 11:00:24 AM »

Link>Welcome!
  • Link>What Firmware version is currently loaded? Found on routers web page under status.
  • Are you wired or wireless connected to the router?
  • Has a Factory Reset been performed?
  • Was a Factory Reset performed before and after any firmware updates?
  • Was the router working before any firmware updates?

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
  • Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS or Gamefuel.
  • Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
  • Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
  • Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
  • Ensure devices are set to auto obtain an IP address.
  • If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
  • Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
  • Enable or Disable uPnP and Multi-cast Streaming under Advanced/Networking to test. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
  • Turn off WISH, and WPS under Advanced.
  • WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
  • Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion
  • Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N on 5Ghz?
  • Channel Width set for Auto 20/40/80Mhz or try 20Mhz only.
  • Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • What wireless devices do you have connected?
  • Any cordless house phones?
  • Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
  • Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
  • Enable WMM Enable Under Advanced/Advanced Wireless.

3rd Party Security Software Configurations
  • Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
  • Turn off all devices accept for one wired PC while testing.
« Last Edit: June 20, 2013, 07:00:22 AM by FurryNutz »
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

hkccm

  • Level 1 Member
  • *
  • Posts: 17
Re: iTunes Home Sharing to Apple TV (3rd Gen) problem
« Reply #2 on: June 19, 2013, 07:41:12 PM »

Thanks for your info.
I will try them later on this week.
Logged

hkccm

  • Level 1 Member
  • *
  • Posts: 17
Re: iTunes Home Sharing to Apple TV (3rd Gen) problem
« Reply #3 on: July 08, 2013, 07:04:57 AM »

I think it is the Apple problem.

I contacted Apple Support, he said the Home Sharing technology is something 'old', 'not up-to-date', and they recommend to use it with Apple Wifi Product. :-[

I give up.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 48970
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: iTunes Home Sharing to Apple TV (3rd Gen) problem
« Reply #4 on: July 08, 2013, 07:12:59 AM »

Well you might want to try using a different platform. Say using a Windows file server as your media sharing resource. I guess eventually Apple will use something else.
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!