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Author Topic: DIR-825 Slow connection to main (Wired) Computer  (Read 5028 times)

9charger6

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DIR-825 Slow connection to main (Wired) Computer
« on: February 11, 2013, 08:05:04 PM »

So I have a DIR-825, I got from a family member as they didn't need it anymore. (Don't know if its under any warranty at all) I have a few different problems with it:

1. It doesn't install correctly. I insert the disc, the "Checking adapter enabled" finishes quickly and easy. Then the "Checking network status..." goes for about 30 seconds - 1 minutes and then I get the "Your new router does not appear to be connected properly." It gives the Follow these steps message of checking connections/resetting/etc, which I have done multiple times without success.

2. Despite the failed install, I DO get an internet connection. It starts to get weird though. I have 3 different connections currently connected to it with the following properties:

Modem>Computer (Wired) - 16 MB/Second
Modem>Router>Computer (Wired) - 3 MB/Second
Modem>Router>Laptop (Wireless) - <1 MB/Second
Modem>Router>iPhone (Wireless) - 13 MB/Second

I've tried looking through the options on my router but nothing looks like it will help - please give me some help! Thanks
« Last Edit: February 11, 2013, 08:07:39 PM by 9charger6 »
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Hard Harry

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Re: DIR-825 Slow connection to main (Wired) Computer
« Reply #1 on: February 11, 2013, 08:20:45 PM »

Problem 1: My guess is its trying to find the wireless adapter on a desktop, which it doesn't have. But since it has a wired connection, your still online.

Problem 2: Check what your wireless devices are capable of. If their all capable of N, set your router to N only. If any are G only, set to G and N. That should help with wireless. Try disabling any QoS to help with the wired speed.

Let me know how that goes.
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FurryNutz

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Re: DIR-825 Slow connection to main (Wired) Computer
« Reply #2 on: February 11, 2013, 08:30:00 PM »

Link>Welcome!
What Hardware version is your router? Look at sticker under router.
Link>What Firmware version is currently loaded? Found on routers web page under status.
What region are you located?
Are you wired or wireless connected to the router?
Has a Factory Reset been performed?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Double NAT
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules.
WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
Set Time and Time Zone under Tools/Time.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: DIR-825 Slow connection to main (Wired) Computer
« Reply #3 on: February 14, 2013, 08:08:32 AM »

Any status on this?  ???
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.