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Author Topic: Camera no longer supported by iPhone  (Read 4798 times)

Matrix85

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Camera no longer supported by iPhone
« on: January 18, 2013, 09:36:02 AM »

As of Jan. 16th my cameras are longer supported by mydlink Lite app on my iPhone or iPad. I get these "?" icons next to my camera models. I can view them from my PC's. What happened? Does this have something to do with Java issues?
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FurryNutz

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Re: Camera no longer supported by iPhone
« Reply #1 on: January 18, 2013, 09:37:32 AM »

What model cameras are you referring too?
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JavaLawyer

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Re: Camera no longer supported by iPhone
« Reply #2 on: January 18, 2013, 09:52:58 AM »

What model cameras are you referring too?

This is a recurring issue that typically arises from frequent mobile device OS updates. There's typically a lag between OS releases and app updates from D-Link.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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Mitsiboy

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Re: Camera no longer supported by iPhone
« Reply #3 on: January 18, 2013, 10:49:31 AM »

So the issue that we are having is a DLink ios app issue, not a camera issue?
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thehill

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Re: Camera no longer supported by iPhone
« Reply #4 on: January 19, 2013, 08:27:02 AM »

I have eight DCS-930 and four DCS-932L and all of the have the question marks on the i-phone app now after update to the app. I am away from home for long periods of time and I bought these so I could watch my home while I'm away. This isn't cool at all. D-link needs to make sure their products will work after updates or they will find my next purchase wont be Dlink!

How do we fix this now. My firmware it up to date?
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JavaLawyer

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Re: Camera no longer supported by iPhone
« Reply #5 on: January 21, 2013, 01:10:25 PM »

Unfortunately, the only option is to wait for D-Link to release an update to the app that's in sync with whatever OS changes to the iPhone are causing the incompatibility.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

terry64

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Re: Camera no longer supported by iPhone
« Reply #6 on: February 16, 2013, 08:33:08 AM »

I have eight DCS-930 and four DCS-932L and all of the have the question marks on the i-phone app
Stupid question. I have a DCS-2210, as you say you have eight DCS-930 (not "L"), that I suppose worked before the update, do you think my DCS-2210 could work with mydlink lite or + ?
App description doesn't include it, but neither the DCS-930 is...
BTW, has the problem been solved?
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