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Author Topic: DAP-1360 constantly drops internet connection in repeater mode  (Read 8804 times)

bena

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DAP-1360 constantly drops internet connection in repeater mode
« on: December 29, 2012, 12:58:46 PM »

hi, im using the DAP-1360 as a range extender (repeater) with WPA2 and DHCP and my internet connection constantly drops. It has been like this for over 6 months. When the internet drops I stay connected to the network and have No IP adress at times. Sometimes takes about 1-5 minutes for it to reconnect, however at times it doesn't reconnect with the only solution being to re-configure the device. I have tried everything from upgrading firmware to using numerous channels. DLINK tech support say its a ISP issue. But my ISP router/modem wifi works in areas of its range. The only areas where WiFi doesn't work is in areas of the DAP-1360. My router/modem is the CISCO dpc3825. Any Solutions or Suggestions to how i can fix this?
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FurryNutz

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Re: DAP-1360 constantly drops internet connection in repeater mode
« Reply #1 on: December 29, 2012, 01:24:57 PM »

Link>Welcome!
What Hardware version is your DAP? Look at sticker under router.
Link>What Firmware version is currently loaded?
What region are you located?


Link>Wireless Installation Considerations
What wireless modes are you using on the host router?
Try single mode G or N or mixed G and N on the host router?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
Any cordless house phones?
Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
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bena

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Re: DAP-1360 constantly drops internet connection in repeater mode
« Reply #2 on: December 29, 2012, 02:03:27 PM »

my hardware version is B1 and the Firmware version is 2.11
my region is Canada
my wireless mode is single mode G
my channel width is 20mhz
using channel 1, its unused around me
my security mode is WPA2/AES
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bena

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Re: DAP-1360 constantly drops internet connection in repeater mode
« Reply #3 on: December 29, 2012, 06:08:20 PM »

still not helping at all
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FurryNutz

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Re: DAP-1360 constantly drops internet connection in repeater mode
« Reply #4 on: December 29, 2012, 06:11:35 PM »

Ok, Lets try this, can you turn off the WiFi on your main host router and then connect the 1360 up wired to the back of the main host router and set the 1360 up has a AP? This would be good to see if the 1360 still exhibits this problem in this mode or not.

How far away is the 1360 from the main host router in repeater mode?
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bena

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Re: DAP-1360 constantly drops internet connection in repeater mode
« Reply #5 on: December 29, 2012, 10:35:04 PM »

the dap has 60% signal to the main router and the thing with using it as an ap is that i still wont have wifi in my dead spots which is what i bought this for.
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bena

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Re: DAP-1360 constantly drops internet connection in repeater mode
« Reply #6 on: December 29, 2012, 10:37:04 PM »

ok i set it up as an ap and im getting the same problem, internet drops but still connection to the wifi
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FurryNutz

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Re: DAP-1360 constantly drops internet connection in repeater mode
« Reply #7 on: December 30, 2012, 01:19:41 AM »

Any cordless house phones?
Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
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bena

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Re: DAP-1360 constantly drops internet connection in repeater mode
« Reply #8 on: December 30, 2012, 07:18:31 AM »

none
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LarryNOTtheCableGuy

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Re: DAP-1360 constantly drops internet connection in repeater mode
« Reply #9 on: January 03, 2013, 02:58:57 PM »

I have the same hardware and firmware version, though I'm currently using mine as an AP.

Make certain the wireless settings for the DAP-1360 (SSID, 802.11 Mode, Channel, Channel Width, Security Mode, and Key) are identical to those on your router. Once it looks like the DAP-1360 and router are connected (wirelessly), log into the DAP-1360 again, and go to the Wireless Setup page. Click on the Site Survey button and location the SSID for your router (it helps to know the MAC address for your router, and you may have to scan a couple of times before it shows up). Select the SSID for your router, and click on the Connect button (bottom of pop-up window). Don't forget to Save Settings.

Let me know if that helps,

Larry ....
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FurryNutz

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Re: DAP-1360 constantly drops internet connection in repeater mode
« Reply #10 on: January 03, 2013, 03:03:30 PM »

I would recommend using Different Channels in AP mode. Being the same channel would cause the wireless not to work.
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LarryNOTtheCableGuy

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Re: DAP-1360 constantly drops internet connection in repeater mode
« Reply #11 on: January 03, 2013, 04:55:13 PM »

I would recommend using Different Channels in AP mode. Being the same channel would cause the wireless not to work.

That actually answers one of my questions about AP mode setup. Although I'm using the same channel in AP mode, I don't think it matters in my case, as the DAP-1360 and router are soooo far apart, they shouldn't interfere with each other.

As for the original question, you do agree that the DAP-1360 should be set to the same channel as the router when in Repeater mode?

Larry ....
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DSL-520B  HW:T2 FW:1.12NA
DIR-885L  HW:A1  FW:1.21B03
DGS-108  HW:B1
DCS-5020L  HW:A1  FW:1.16.01

FurryNutz

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Re: DAP-1360 constantly drops internet connection in repeater mode
« Reply #12 on: January 03, 2013, 05:16:11 PM »

I believe when APs are running in Bridge or Repeater modes, they need to be on the same channel.  ;)
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