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Author Topic: issues after installing dir-857  (Read 6996 times)

Bigredsofa

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issues after installing dir-857
« on: August 12, 2012, 05:06:42 PM »

Hi there,

I have bought a d-link dir-857 routeur 2 days ago to improve my connection signal, it did work well except, from now on, my roomate and me seems to have big trouble loading "Facebook" and "Youtube". Facebook will work but will be very buggy if i type in https:// before but still very unstable. And "Youtube" (the page will load but the videos just won't) and all these issues are only happening on our laptops, BUT everything works just fine when I go to these websites on my Desktop, which is also using the wireless network..

Is there something I can change in my routeur'S settings ? I have set the security to WPA instead of WEP.. I don't know if that can have an impact..

Anyone can help me ? Because they will start to really hate on me if I don't fix this :S
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FurryNutz

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Re: issues after installing dir-857
« Reply #1 on: August 12, 2012, 05:15:56 PM »

Link>Welcome!

What region are you located?
Are you wired or wireless connected to the router?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Double NAT
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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Bigredsofa

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Re: issues after installing dir-857
« Reply #2 on: August 12, 2012, 05:52:29 PM »

Hello!

1- i am living in Quebec, Canada
2- we are all wirelessly connected to the routeur
3- My ISP is "Videotron" and we are using cable connection

I have no idea if my modem possess a built-in routeur or not.. :S but here is a picture of my routeur that i have just took. http://www.flickr.com/photos/84832680@N03/7770116288/in/photostream I don't know if we can read well but it is written "TM722" at the bottom right.

Hope this helps you help me !
thanks for the quick reply btw.
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FurryNutz

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Re: issues after installing dir-857
« Reply #3 on: August 12, 2012, 06:26:25 PM »

Seems to be an issue with Videotron and the DIR-825 as well:
http://forums.dlink.com/index.php?topic=50185.0

We don't seem to see this issue here in the U.S.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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Bigredsofa

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Re: issues after installing dir-857
« Reply #4 on: August 12, 2012, 07:03:32 PM »

DAMMIT !! This costed me 195$ cause i thought it'd be a great routeur because I was getting s*** signal in my appartment.. Since i guess i'll have to get a new one.. Do you happen to know any other routeurs that could work great for me ? (I youtube and game alot)..
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FurryNutz

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Re: issues after installing dir-857
« Reply #5 on: August 12, 2012, 07:14:23 PM »

Any chance you have a different ISP or try a different ISP Modem? This seems to be mostly an issue with either the ISP or ISP Modem. This is a good router for gaming. What I game with. Not sure why others are seeing this on Videotron ISP service.

Have you tried disabling DNS Relay and inputing ISP DNS Primary and 2ndary IP addresses under Setup/Internet/Manual? Not sure if this would help or not. You'll need to reboot the router and PCs afterwards. Let us know.

Maybe someone can review your router settings with you using Link> teamviewer if your interested. Its safe and secure.
« Last Edit: August 13, 2012, 09:24:36 AM by FurryNutz »
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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Bigredsofa

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Re: issues after installing dir-857
« Reply #6 on: August 13, 2012, 09:27:51 AM »

Hmm I don't see any "DNS Relay" thing under that section, I am not really familiar with anything networking, just a casual guy wanting to browse/game in peace.. :S    and there are 2  different adresses written.

1st in Primary DNS Server : 204.194.232.200
2nd in Secondary DNS Server : 204.194.234.200

I don't know if its risky to put those numbers in here but... I'll take the risk :S
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FurryNutz

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Re: issues after installing dir-857
« Reply #7 on: August 13, 2012, 09:34:16 AM »

DNS numbers are ok to post. We try not to post WAN IP addresses that you get from your ISP.  ;)

Is there DNS Relay under Setup/Networking? I might have got my sections wrong.  ::)
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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Bigredsofa

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Re: issues after installing dir-857
« Reply #8 on: August 13, 2012, 09:43:04 AM »

Yes master there is !

but the box is ticked, but like in grey, as if it was disabled !
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FurryNutz

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Re: issues after installing dir-857
« Reply #9 on: August 13, 2012, 09:53:41 AM »

What happens if you input DNS IP addresses into Setup/Internet/Manual, save, reboot later then go back and check DNS Relay. It should not be grayed out here.
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Bigredsofa

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Re: issues after installing dir-857
« Reply #10 on: August 13, 2012, 10:14:30 AM »

Hmm sorry I'm not quite sure I get what you want me to do here, you mean going into Setup/Internet/Manual and type in a random IP address in both Primary DNS Server  and secondary DNS Server ? Because I can't seem to be able to make the DNS relay "tickable//untickable"
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FurryNutz

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Re: issues after installing dir-857
« Reply #11 on: August 13, 2012, 10:20:41 AM »

Input your ISPs DNS addresses in the DNS Fields under Setup/Internet/Manual. After doing this, Will the DNS Relay option be not grayed out any more?

DO you have Advanced DNS Service anywhere? I don't think you should however might be. Just checking.
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FurryNutz

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Re: issues after installing dir-857
« Reply #12 on: November 01, 2012, 12:03:43 PM »

Any status on this?
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