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Author Topic: USB HD Update - 3TB WD  (Read 5791 times)

wesmac75

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USB HD Update - 3TB WD
« on: May 29, 2012, 02:50:28 PM »

Hey, I spoke with a senior level technician today.  Here is what I learned.

-I have had better CSR experiences with AT&T
-They would only say that USB drives smaller than 500GB would work.
-They do not have a list of approved devices
-They aren't "at liberty to say" whether or not a FW update for larger drives is on the way
-They would refund my money, rather than tell me that the product would eventually work.
-The issue is with Shareport Plus. (duh)

I have a great record of success with tech support with many brands.  I am patient and knowledgeable. 

Bummer.  I need a solution.  Anybody know of any other routers that support large HDD's?

Wes

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FurryNutz

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Re: USB HD Update - 3TB WD
« Reply #1 on: May 29, 2012, 03:07:37 PM »

Why not share out your HDD using a PC instead? This is what I do at home. I have 3 drives on a server PC at home. Might be a good immediate solution for you.
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wesmac75

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Re: USB HD Update - 3TB WD
« Reply #2 on: May 29, 2012, 03:11:48 PM »

That's true, but then I have to constantly have my old tower pc on, and it's not available from outside the network.  My wife and I would use it remotely.  I may do it in the meantime, until a router can actually walk the walk.  Thanks for the suggestion!
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FurryNutz

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Re: USB HD Update - 3TB WD
« Reply #3 on: May 29, 2012, 03:13:25 PM »

You can use a FTP programs to gain access to the 3Tb drive from external sites too. Just need to set up port forwarding and then share out the drive and use the FTP server and client. Keep us posted.
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Beeder

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Re: USB HD Update - 3TB WD
« Reply #4 on: May 29, 2012, 03:46:26 PM »

I've got a Seagate USB3.0 unit with >500GB (May be 2TB, can't remember). I'll try it out and post back (may take a few days before I have time)
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FurryNutz

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Re: USB HD Update - 3TB WD
« Reply #5 on: May 29, 2012, 04:49:49 PM »

I justed connected my WD My Book 2Tb external USB drive and SP saw the drive:




I believe it's a 2x 1Tb internal drives using WD's RAID software.
Maybe SP supports certain Mfr and model up to 2Tb?  ???
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wesmac75

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Re: USB HD Update - 3TB WD
« Reply #6 on: May 29, 2012, 06:57:04 PM »

you just had to gloat, didn'y you? :)

thanks
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FurryNutz

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Re: USB HD Update - 3TB WD
« Reply #7 on: May 29, 2012, 06:59:35 PM »

Sorry.  ::) Well, I had to check for you sir. Hehe.
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Beeder

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Re: USB HD Update - 3TB WD
« Reply #8 on: June 01, 2012, 08:55:09 AM »

Someone has a 3TB drive that works, apparently:
http://forums.dlink.com/index.php?topic=48474.msg179242#msg179242
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Lexist2112

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Re: USB HD Update - 3TB WD
« Reply #9 on: June 01, 2012, 11:20:29 AM »

Someone has a 3TB drive that works, apparently:
http://forums.dlink.com/index.php?topic=48474.msg179242#msg179242




Here is the image, hope everyone can see it. This is a Seagate 3TB HDD (USB 2.0), clearly connected to the DIR-857 USB 3.0
« Last Edit: June 01, 2012, 11:22:07 AM by Lexist2112 »
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