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Author Topic: Router Error?  (Read 7045 times)

DMG

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Router Error?
« on: April 14, 2012, 10:39:51 AM »

I just recently purchased a D-LINK router model DIR 601, as of late it's been disconnecting me from the internet for a split second and then reconnecting this happens what feels like ever minute or so. There are a few times where the connection will last 40 or so minutes but this only happens very rarely.

I'm almost certain it has something to do with the router but I am unsure and as such I am posting here now.

The specifications of the router are as follows.

Hardware Version : B1

Firmware Version : 2.00NA

I have already tried looking for new firmware however I cannot find any updates to the firmware I currently have.

If you require more details to help resolve this problem please let me know.

Thank you for your time :)
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FurryNutz

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    • Router Troubleshooting
Re: Router Error?
« Reply #1 on: April 14, 2012, 12:34:42 PM »


What region are you located?
Are you wired or wireless connected to the router?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.

Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.

What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or mixed G and N?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Use InSSIDer to find out.
Turn off Short GI, WLAN Partition and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
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